Overview Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects. The NATO Communications and Information Agency (NCIA) context The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium. The NCIA provides a wide range of services, including cyber security, command and control systems, satellite communications, electronic warfare, information management, and more. Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities. The program Assistance and Advisory Service (AAS) The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V. To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categories: NATO International Civilians (NIC's), Military (Mil), and Interim Workforce Consultants (IWC's). The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce. Role ID – 2025-0068 Role Duties And Responsibilities Installation and Setup: The complete installation and configuration of all elements of a satellite communication system. Baseband elements such as: SATCOM modems, routers, switches, media converters, matrix switches, line amplifiers and other active and passive elements. Low and high power RF elements such as: UP/Down Converters, Intermediate and high power amplifiers, LNAs, RF over Fiber converters and other active and passive RF elements. Antenna elements such as: Motor DC/AC, power/servo drives, gearbox, Antenna control system elements, Dehydrator. Monitor and Control system such as: workstations, servers, gateways, Digital signal processors, network elements and analogue/digital interface elements. Software such as: Windows, Linux, Network IOS, proprietary system monitor and control application software, software system configurations. The Updates/changes of hardware and software configuration on all satellite station elements as required or ordered/requested. Satellite link setup network, baseband and RF configuration. Software / configuration update and patches on all systems as required. The installation of Power/data cable and fibre optic cable, maintaining, labelling and updating as-built documents. To support the local Power technician in install and setup of: Power generation and distribution systems; Heating and cooling systems; Ancillary systems (Fuel, water supply domestic and fire protection). Maintenance and Repair: All active/passive SATCOM, Power, HVAC, security and ancillary elements/systems following the guidelines and instructions of the specific system preventive maintenance procedure to ensure the systems are functioning correctly. Frequency: Daily, weekly, monthly, 3 monthly, 6 monthly and yearly inspections. Conduct regular preventive maintenance tasks: Cleaning of all active and passive elements/systems SATCOM, Power, HVAC, security, ancillary and system room/locations following the guidelines and instructions of the specific system preventive maintenance procedure; Greasing of mechanical parts; Measure and adjust where required of active/passive electronic elements/systems following the guidelines and instructions in the specific system preventive maintenance procedure. Assist power technician in preventive maintenance tasks as required. Frequency: Daily, weekly, monthly, 3 monthly, 6 monthly and yearly inspections. Diagnose and repair: Any issues with SATCOM, Power, HVAC, security and ancillary system following the guidelines and instructions of the specific system corrective maintenance procedure; Replace faulty components and update software of SATCOM, Power, HVAC, security, ancillary system following the guidelines and instructions of the specific system corrective maintenance procedure. Service Delivery Support: Stakeholder Management - Communicate with team members and customers to understand their needs and provide updates and solutions. Service Support - Provide technical support and troubleshooting assistance for local and remote users/customers. Configuration management - Maintain accurate records of services provided and customer interactions in TT-Comms, ITSM and Logbook. Support Model - The service needs to be delivered under the leadership of the site Station Commander and integrated with the current on-site support team on a 24/7 basis. Others - Participate in the daily reporting and planning activities (daily stand-ups) as well as the required participation in workshops, events and conferences related to the supported services, as requested by the service delivery manager. Follow all safety protocols to prevent accidents and injuries and ensure compliance with agency, industry standards and regulations. Keep up-to-date with the latest advancements in SATCOM and networking technology used on site. Essential Skills, Experience And Certifications Ability to work on 24 hr shifts At least 5 years of experience as a satellite technician or in a similar role. Good knowledge of electronic and RF measurement instruments, proficiency with hand and power tools. Excellent customer service and communication skills. Valid driver’s license and reliable transportation. Preferred Certification CompTIA A or Network certification. Education High school diploma or a degree in electronics or a related network/communication field; experience of 10 years is required. Language Proficiency English: C1 (mandatory) Local assignment language fluency (nice to have) Working Location Lughezzano, Italy Working Policy On-site Travel Some travel to other NATO sites may be required Security Clearance Valid National or NATO Secret personal security clearance We never know what new opportunities might be just over the horizon. If this opportunity isn\'t for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up. J-18808-Ljbffr