PAt Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth. /pstrongpDare to make an impact? /p /strongh3YOUR ROLE /h3ulliResponsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers. /liliConsult customers on solutions generating value for their use cases and perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool. /liliWork with application equipment to provide solutions to enhance customer adhesive related processes. /liliLeverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues. /liliPromote internally SBU innovations and best learnings cross accounts. /liliReport quality issues / customer claims to relevant parts of the organization. /liliDrive customer experience by optimizing automated customer interactions. /liliSupervise the laboratory work for samples coming from customers and report technical results to customers. /liliResponsible for products application / technical training and coaching of field sales forces and customers. /liliResponsible for directly communicating with sales, marketing, PD, Innovation, members of field team. /li /ulh3YOUR SKILLS /h3ulliDegree in Materials Science, Chemistry or related fields. /liliGreat communication skills to deal with customers and stakeholders. /liliDecision making and problem solving skills. /liliInfluencing and negotiating skills. /liliStrong analytical skills. /liliFluent level of English. /liliLocation not far from Milan is required. /liliWillingness to travel (min. 20% of the time). /li /ulpAt Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations. /p #J-18808-Ljbffr