Job Description
As a Clinical IT Specialist, you will be responsible for planning and implementing all activities related to clinical IT solutions. You will work closely with cross-functional teams to ensure seamless customer experience from pre-sales to post-implementation.
Your primary goal will be to stay abreast of industry trends, competitor activities, and regulatory changes in the healthcare IT landscape. This information will inform sales strategies and product positioning.
* Conduct thorough needs assessments with healthcare professionals and IT departments.
* Present compelling product demonstrations and proposals that clearly articulate the value proposition.
* Manage any issues that may arise during the project's implementation and identify corrective actions necessary to complete it in the required timeline.
Key responsibilities include:
Key Responsibilities
* Building and preserving relationships with customers through constant follow-up to understand their needs and meet them through targeted solutions.
* Acting as a trusted consultant for customers for clinical IT solutions, sharing new ideas on possible improvements and developments for clinical IT products.
* Maintaining an expert-level understanding of our clinical IT product portfolio.
Requirements
The ideal candidate should possess the following skills and qualifications:
* Degree in Biomedical engineering or equivalent.
* At least 3 years' experience in IT solutions for IVD market (e.g., Lab Middleware, LIS, etc.).
* Customer communication and listening attitude.
* Fluency in Italian & English.
* Ability to work flexible hours as business needs and available to travel 50%-70% of the time.
Benefits
We offer the following benefits:
* A chance to work in a fast-paced and exciting role.
* Opportunity to build a world-class clinical IT organization.
* Flexible remote working arrangements for eligible roles.
* Enriching careers with guidance from dedicated leaders.
Join Our Team
At our company, we value diversity and the existence of similarities and differences found in our workforce and workplace. We contribute unique perspectives as a result of these diverse attributes.