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Client:
Humangest S.p.A.
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Job Category:
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EU work permit required:
Yes
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Job Reference:
0b369b414f53
Job Views:
2
Posted:
24.04.2025
Expiry Date:
08.06.2025
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Job Description:
Humangest Spa is seeking a Sales Operations Executive and Business Analyst to work from a home office, with a 20% travel requirement to all three Italian sites. The role involves supporting sales and customer service teams in pre-sales, during-sales, and after-sales activities, addressing concerns collaboratively, and ensuring smooth business transactions.
Responsibilities include:
* Sales Analysis and Reporting: Extract and analyze data from ERP and Excel files to support sales and customer service needs.
* Support the management of Customer, Materials, and Pricing Master Data: Maintain accurate data to ensure efficient customer service and support operational strategies for sustainable growth.
* Commercial Support for Cross-Functional Collaboration: Collaborate with stakeholders to support growth, efficiency, and customer satisfaction initiatives, and implement regulations and policies.
* Sales Demand Planning Support: Assist in the S&OP process and participate in monthly sales demand planning meetings to ensure timely material availability.
Key Accountabilities:
* Sales Analysis and Reporting
* Management of Customer, Materials, and Pricing Master Data
* Commercial Support
* Sales Demand Planning Support
Education and Professional Experience:
* Minimum 3 years experience in sales operations or customer service.
* Familiarity with ERP systems such as LN, Sage, and Baan, as well as customer ordering systems.
* Proficiency in Excel, Word, and SAP.
* Strong analytical skills and the ability to manage operational tasks involving ERP systems.
* Excellent interpersonal and communication skills.
* Proactive, able to work independently under pressure with high accuracy.
* Fluent in English and Italian; additional European languages like French or German are a plus.
* Degree in Business Administration or equivalent experience.
* Knowledge of industrial/manufacturing business models is advantageous.
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