P pWe are looking for a talented bIT Technician /b to support two of our most iconic properties: bCastello di Casole /b and bVilla San Michele /b. In a modern, tech-driven luxury environment, we believe that technology should be as seamless as our guest service. We aren't just looking for someone to fix computers; we are looking for a bproactive partner /b who can: /p ul liListen Evaluate: Truly understand the needs of our team and translate them into technical reality /li liAdvise Innovate: Offer expert guidance to overcome daily business challenges /li liDeliver Excellence: Drive projects from initial concept to a successful, robust conclusion /li /ul pIf you are a problem-solver who thrives on finding efficient, useful, and reliable IT solutions, you will find a perfect home with us. /p h3Responsibilities /h3 ul liService Desk Management: Managing service desk activities and providing assistance for IT issues reported by users, both on-site and remotely, interfacing with vendors for resolution when necessary /li liService Maintenance: Keeping services operational and, where necessary, restoring them or arranging for restoration by relevant companies in compliance with SLAs, acting as an interface between involved parties /li liUser Management: Maintaining an updated and consistent list of users accessing information systems, performing monthly cross-checks of active employees against active user lists, and enabling or disabling accounts accordingly /li liSecurity Compliance: Conducting monthly checks defined by management to ensure security levels and compliance with company policies /li liAsset Management: Installation and configuration of IT assets, collaborating with the ICT team to manage standard changes and higher-level requests /li liTechnical Support: Offering technical assistance to clients or groups as needed /li /ul h3Requirements /h3 ul liEducation: A degree in Computer Science or a high school diploma with experience in the IT field /li liTechnical Knowledge: Understanding of architectural and infrastructural concepts of the Microsoft Windows environment, Active Directory, and related services /li liNetworking: Good knowledge of TCP/IP networking fundamentals /li liLanguage Skills: Good written and spoken English, with the ability to relate to and collaborate with colleagues from international offices /li liSoft Skills: ul liOrganizational skills and the ability to work independently while respecting deadlines set by the manager /li liStrong troubleshooting skills /li liExcellent relationship-building skills with technical referents and end-users /li liStrong problem-solving attitudeGood time and priority management /li liSpirit of innovation and creativity /li /ul /li /ul h3Benefits /h3 ul liContract: Seasonal contract (2026 season) /li liDevelopment: Training and the "Discovering Belmond" program /li liAccommodation: Stay in a beautiful staff house at the hotel, including access to a swimming pool /li /ul h3The Belmond LVMH Family /h3 pCastello di Casole Villa San Michele proudly belongs to the LVMH Group and the Belmond collection—a global network of iconic hotels, trains, and river cruises creating exceptional experiences worldwide. Joining Belmond means becoming part of an international family united by passion, heritage, and a commitment to excellence. /p pThis is your moment. Apply today and help us create something truly extraordinary. /p /p #J-18808-Ljbffr