🔎 WHO WE ARE
Leroy Merlin is part of the international Adeo Group and has a clear mission: to help people bring their home and life projects to life by offering innovative, high-impact solutions.
Our strategy is omnichannel, our focus is people. We aim to build an inclusive, collaborative and stimulating work environment where continuous improvement is the engine of personal and professional growth.
🎁 WHAT WE OFFER
🔹 Dynamic and international career paths, with continuous development through our online Learning Hub and on-the-job training
🔹 A performance-based reward system that values both individual and team results
🔹 Adeo Group employee shareholding plan
🔹 Corporate benefits platform and employee discounts
🔹 Permanent contract
🔹 Company canteen – because wellbeing also starts with good food!
🔹 A flexible and dynamic environment: after the onboarding phase, you will be able to access our hybrid lavoro da remoto policy, alternating office and remote working days
The Marketplace is one of the strategic pillars of Leroy Merlin’s transformation and a core driver of its ambition to become the world’s leading habitat platform. It will expand our product and service offering, enhance the customer experience, strengthen our market positioning, and create new growth and revenue opportunities for both Leroy Merlin and its business partners.
🎯 WHO WE ARE LOOKING FOR
We are looking for a customer-obsessed Marketplace Team Leader to join Leroy Merlin Italy, driving the growth of the Marketplace and leading a team of Key Account and New Account Managers. Reporting to the Head of Marketplace Italy, you will support the development of medium and large sellers, lead strategic growth initiatives, and deepen your expertise in e-commerce. As a strategic partner for sellers, you will play a key role in enhancing customer and seller experience and integrating the Marketplace into Leroy Merlin’s core processes. The position is based in Milan.
🚀 KEY RESPONSIBILITIES
- Lead, motivate and develop a team of Key Account Managers and New Account Managers to achieve Marketplace objectives
- Analyze trends, performance and market data (forecasting, sales, KPIs) to identify category growth opportunities and improve Customer Experience
- Coordinate cross-functional projects with Sales, IT, Retail and Finance, working also with the Adeo headquarters on strategic initiatives
- Drive business analysis to meet and exceed revenue, profitability and operational performance targets
- Build and manage the commercial pipeline, lead negotiations and recruit high-potential Sellers
- Act as a business partner for Sellers, providing data-driven insights and strategic support to maximize their success on the Marketplace
✅ QUALIFICATIONS & SKILLS
- 5–7 years of experience in e-commerce, retail, FMCG
- Master’s degree in Business, Engineering or related fields
- Proven experience in leading and developing teams
- Strong results orientation, entrepreneurial mindset and hands-on attitude
- Excellent analytical skills
- Strong negotiation, commercial and stakeholder management abilities
- Solid interpersonal and communication skills
- Ability to work in fast-changing and dynamic environments
- Fluent in Italian and English
Leroy Merlin is an equal opportunity employer. We welcome applications from individuals of all backgrounds and believe that a diverse and inclusive workforce is essential to our success. Our hiring decisions are based on skills, experience, and potential, and we value people who are passionate about collaborating, learning, innovating, building, and succeeding together.