Experteer Overview
In this role you enable reliable, compliant operation of critical laboratory and enterprise applications in GxP environments. You work with QA, CSV, and infrastructure teams to maintain validated systems, support audits, and implement controlled changes. You’ll monitor, patch, and optimize applications to minimize disruption and ensure data integrity. This position offers exposure to regulated IT operations across multiple sites, contributing to safe, high-quality analytical testing.
Retribuzione / Benefits
* Provide Level 2/Level 3 operational support for centrally managed laboratory and enterprise applications, handling incidents from P1 to P4 following ITIL practices
* Perform regular maintenance, upgrades, patching, preventive maintenance, and system health checks
* Proactively monitor applications, databases, and virtualized environments to prevent service disruptions
* Ensure systems comply with GxP, data integrity, and internal quality requirements
* Contribute to Computer System Validation (CSV) activities
* Manage and coordinate incident, change, problem, and exception management
* Support root cause analysis and contribute to CAPA definition and follow-up
* Collaborate with Infrastructure, QA, CSV teams, and vendors to resolve issues efficiently
Responsabilità
* Strong experience in IT operations within regulated (GxP) environments
* Solid understanding of CSV, data integrity, and validation lifecycle
* Hands‑on experience with laboratory applications (Empower, NuGenesis, LabSolutions or similar)
* Proficiency in PowerShell / scripting
* Good knowledge of Oracle and SQL databases
* Experience with virtualized environments
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