PpDiesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores. /ppFor our corner in Rinascente Milano, we are looking for a new bPart Time Client Advisor /b. /ph3Responsibilities /h3ullibYou /b – Authentic, passionate trusted client advisor: an intuitive sales associate with a passion for style. /liliA powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision. /liliCourageous with ideas and innovative in your approach, always ready to grow and learn. /liliAct and think first of the client and their experience, with in-depth knowledge of the desires, needs and expectations of clients. /liliWelcome and assist each client, providing an excellent in-store experience at all times. /liliBe a master at storytelling and at the art of asking engaging questions. /liliCreate a long-term authentic bond with clients by making them feel the experience is truly about them. /liliDeal effectively with customer complaints by liaising with the line manager when necessary. /liliDemonstrate active leadership on the selling floor to drive individual and team objectives and be accountable for sales results. /liliBe proactively engaged in cross-selling with all departments and maximize sales opportunity to achieve individual sales targets and KPIs. /liliProve brand and product knowledge. /liliEnsure and maintain the shop floor and visual display at high standards, complying with company operational guidelines and stock procedures. /liliContribute to a high level of security and be attentive to prevent product thefts, including tagging garments and merchandise on the floor. /liliThink innovatively about how to improve and generate new ways, stay up-to-date with new fashion trends and competitors. /liliDevelop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives. /liliManage and drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve the best sales performance. /li /ulh3Key Requirements /h3ulliPrevious experience in sales roles; experience in structured fashion luxury/retail companies is a plus; passion for retail, client service and a commercial mindset. /liliExcellent understanding of the luxury sector and product sensitivity. /liliStrong communication skills. /liliWillingness to evolve in the organization; willingness to relocate is a plus. /liliDigitally aware and open to new ways of working. /liliStrong competencies in decision making, strategic thinking, financial acumen, innovation, focus on customer and execution. /li /ulh3What we offer /h3ulliA competitive pay depending on performance: commissions on concession sales. /liliA range of development opportunities in Diesel and OTB group Store network in Italy and abroad. /liliA generous employee discount on Diesel and OTB group brands. /liliAn awesome, young and dynamic team. /liliA highly inclusive working environment. /liliLunch vouchers for each working day. /liliAs part of OTB Group, we work in a proactive environment where everyone is challenged to achieve new goals; outstanding performances are recognized, and valuable career opportunities are provided to all employees. /liliFor us, people come first: an international environment with employees of 60 nationalities and more than 60% women, with 35 years as average age. /li /ul /p #J-18808-Ljbffr