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We are looking for a Sales Support Specialist to join our Motion Service business. You will support the Sales organization and customers throughout the proposal process by preparing commercial offers and technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving customers proactively.
Reporting and Responsibilities
* This position reports to
* Your responsibilities include:
* Formulating bids that fully address customer needs and offering the most efficient and cost-effective solutions in line with ABB policy.
* Ensuring the timely and accurate formulation of tender documents through coordination with relevant stakeholders.
* Managing all aspects of the bid — including technical & financial — in line with ABB standards.
* Serving as a liaison between all stakeholders.
* Consolidating bid information into well-organized, competitive, and appealing responses. Deliverables include pricing, scope, list of technical and commercial exceptions, references, schedules, technical support documentation, certificates, T&Cs, etc.
* Supporting the local Sales organization and customers in determining the most technically appropriate and cost-effective solutions and in preparing demanding offers. Providing technical support during meetings, product presentations, negotiations, and offering product/solution/service-related training.
* Defining costs for the proposed solution and communicating them to the Sales organization. Participating in the risk review process as per ABB policy.
* Analyzing customer needs and competitor offers through market information and sales insights.
* Performing lost proposal analysis, identifying potential causes, and recommending future actions in cooperation with Sales and the Local Business Unit to improve results.
Your Background
* Diploma or degree in a technical or economic field.
* At least 3 years of relevant experience in a similar role.
* Good knowledge of Office Suite.
* Proficiency in English.
* Strong teamwork skills, flexibility, and adaptability.
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