Join to apply for the Manager, Client Solutions role at Consilio LLC.
Position Title
Client Solutions Manager
Location
Perth, Western Australia
Full/Part-time
Full time (4 days a week minimum)
Direct Reporting
Managing Director – Australia
Position Summary
Working closely with the Client Solutions and People & Development teams nationally and reporting to the Managing Director – Australia, the Client Solutions Lead in Perth is responsible for driving the successful growth of the WA business, including:
Responsibilities
* Identifying, developing and managing client relationships in the WA legal market to win and expand business
* Conducting business development activities including focused outreach, arranging client visits and pitches and following up on sales opportunities and leads
* Locating potential business opportunities by contacting potential clients, discovering and exploring opportunities
* Closing new business opportunities by coordinating and negotiating requirements
* Expanding key client relationships leveraging the full spectrum of LOD/Consilio product offerings
* Working toward revenue generation and maintaining LOD’s desired margins whilst driving the expansion of the LOD WA presence
* Identifying potential business opportunities by researching industry and related events, publications, and announcements to provide increased market presence
* Preparing and co‑ordinating client‑related documentation
* Working with the wider national client solutions team to manage and grow our client relationships across all offices
* Maintaining the Client Relationship Management system
* Preparing tenders, pitches and presentations to win new client business
* Identifying and attending industry events to represent the national LOD business
Key Performance Indicators
* Ensuring that the WA business is delivering on its annual regional plan
* Achieving expansion in revenue and lawyer numbers whilst maintaining strong margins
* Maintaining strong relationships with WA lawyers and consultants
* Driving the achievement/exceeding budgeted sales projections
* Successful management of ongoing and new client relationships
* Successful penetration of new market sectors of opportunity
* Increasing utilisation of lawyers/consultants
* Successful and meaningful relationships with national management team
Other Internal Key Relationships
* WA‑based lawyers and consultants
* National and global Client Solutions team
* National and global People & Development team
* Wider global HQ team
Qualifications
* Tertiary qualifications in commerce, business or law
* At least 5 years of demonstrated recruitment or sales experience, ideally in legal or other professional services or a recruitment‑related business
* Intermediate to advanced computer skills including Word, Excel, MS Outlook and PowerPoint
* Strong team player
* Self‑motivated and results driven with a positive “can do” attitude, thriving in both individual and team situations
* Good communicator and listener in a highly commercial environment
* Ability to prioritise and multi‑task
* Rapport and relationship building internally and externally
* Experience in maximising BD opportunities
Consilio’s True North Values
Excellence – We strive to make every client our advocate
Passion – We DO because we CARE.
Collaboration – We win together through teamwork and communication.
Agility – We flex, adapt and embrace change.
People – We value, respect and invest in our teammates.
Vision – We create clarity of purpose and a clear path forward.
Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Employment Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Job function: Sales and Business Development
* Industry: Law Practice
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