For our Italian Branch located in Caponago (MB), we are seeking a committed and proactive Key Account Manager (KAM). In collaboration with the Sales department, the candidate will assume primary responsibility for leading the Key Account Management "KAM 360°" initiative of the Systems Division. Main Tasks: Own the KAM 360° process and manage the list of global Key Accounts. Guide and support Key Account Managers in their roles. Coach the global Sales team on KAM processes and management of Key Accounts at regional levels. Challenge Key Account Managers on defining and implementing medium- to long-term strategies and yearly objectives for their respective accounts. Prepare, update, and distribute procedures and templates. Ensure quarterly reports are prepared and distributed. Set and track KPIs for each Key Account. Supervise customer satisfaction surveys / VoC processes with Key Accounts. Drive initiatives to maintain and grow Key Account satisfaction levels. Lead the SYST Key Account Managers community through regular 1:1 and team meetings. Coordinate with the Service division via regular exchanges with the SERV Global Key Account Manager. Create visibility of KAM 360° across the company and encourage contributions from other departments to the defined Key Account strategies. Propose updates to the Key Accounts list to the VP Sales, with rationale, proposed Key Account Manager, and Executive Sponsor names. Extend the existing global KAM 360° initiative with a new concept for regional Key Accounts. Act as a Key Account Manager for one or several Key Accounts. Candidate Profile: Bachelor's degree in business or a technical field. 10 years of experience as a Sales Manager for similar products and/or applications. Experience in direct sales management of large accounts. Functional team management experience. We are looking for: Team leadership and coaching skills. Structured and organized personality. Strong customer-centric mindset. High degree of autonomy. Ability to develop and maintain relationships with multiple internal and external stakeholders. We offer: Structured induction process. Flexible and hybrid working conditions. Versatile and autonomous activities and tasks. Opportunities for professional development. Participation in training and further education. Supportive, family-like corporate culture. Values that promote diversity. Dynamic, international environment with committed employees. We look forward to receiving your complete application documents. Burckhardt Compression IT | Location: Caponago (near Milan), Italy Burckhardt Compression creates leading compression solutions for a sustainable energy future and the long-term success of its customers. The Group is the only global manufacturer covering a full range of reciprocating compressor technologies and services. Since 1844, its passionate, customer-oriented workforce has set industry benchmarks in gas compression. J-18808-Ljbffr