OverviewJob Title: Customer Development Manager Industrial - Screeds
Location: Origgio
Work Arrangement: Hybrid
About The RoleThe Customer Development Manager for Industrial - Screeds Market will reinforce the Italian sales team and contribute to the expansion of commercial sales activities with A, B and C1 customers and prospects.
Key Responsibilities
Accountable for Sales Revenue and Material Margin for selected customers (A, B and C1).
Set strategies and targets for long term growth of A, B and C1 customers in sub-segment.
Responsible for prices and quotation for own customer pool.
Insure the promotion and sales of the whole Caldic offers (build a balanced portfolio of initiatives).
Ownership of customers for selected accounts incl. lead generation, initial customer contact and customer visits, contract management (incl. negotiations and quotations) and deal closure.
Responsible for elaborating and following of account planning for key customers (e.g., A1).
Plan and forecast segment sales in joint meetings with marketing, share information with supply chain.
Gain and analyze complete market insight, indicators and trends of the assigned market segment and its (potential) customers.
Decision rights
Influence individual (end) customer pricing.
Influence account plans.
Key Performance Indicators
Material margin and revenue (growth)
Generation and follow up of opportunities (number, MM value, success rate)
CRM adoption
Number of customer visits
Minimum number of buying customers
Extension % share of wallet customers
Number of new products (sales and promotion)
Compile and register product customer potentials (market intelligence)
Average sale per customer
Rate of lost customers
Quality of account plan and other management information
Skills
Customer Focus
Entrepreneurship
Negotiating
Market Orientation
Networking
Perseverance
Problem Analysis
Result Focused
Job Requirements
Bachelor degree or master degree in Civil Engineering or equivalent, higher Diploma in Chemical Industry, higher Diploma in Construction or related fields
Minimum 4-5 years working experience
Relevant commercial experience
Relevant technical knowledge (cement and concrete)
Professional/technical expertise in construction industry (building site)
Willing to travel 80% time
Good knowledge of English spoken and written, German is a plus
Knowledge of ERP and CRM systems
MS Office with focus on Excel and Power Point
Communication skills
Commercial and financial awareness
About CaldicAt Caldic, we're a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation-driven team.
We Offer
Global opportunities with rapid career growth and development
An inclusive, diverse, and dynamic work environment
The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more
A competitive salary and compensation pack, including bonus & benefits, sized on your skills and experiences.
We operate in 43 countries around the world. Our innovative solutions are tailored to meet the needs of industries such as food, pharma, personal care, and industrial markets, ensuring sustainable success for all stakeholders. To learn more, visit: www.caldic.com
Ready to Join Us?If you're ready to take your career to the next level and join a global leader, apply now at Caldic!
Equal Opportunity EmployerCaldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.
Location: Origgio, VA, IT, I-21040
City: Origgio
Country/Region: IT
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