Company Description
Join BEST Italia, a fast‑growing company in the financial services sector. W provide debt collection services for banks, lending institutions, telecommunications operators, energy companies, and other mass‑service providers. We actively invest in credit portfolios.
BEST Italia is a part of BEST Capital Group - one of the leading debt recovery organizations in Europe, operatng in Italy, Poland, Romania, and Bulgaria.
Role purpose:
Independent ownership of the full HR function in an Italian NPL / financial services company. The role covers payroll and labor law compliance, recruitment (including agency-to-inhouse models), onboarding, employee relations, disciplinary processes and internal communication. The position is hands-on, single-person HR, supported by external payroll providers and legal advisors.
Key responsibilities:
• Full supervision of payroll and HR administration in cooperation with an external payroll provider
• Ensuring compliance with Italian labor law (contracts, amendments, transfers)
• End-to-end recruitment management, including cooperation with temporary work agencies
• Ownership of the agency-to-internal employment transition process, including performance evaluation and decision making
• Design and implementation of effective onboarding processes
• Developing polices of correct remuneration and bonuses
• Handling disciplinary procedures and employment terminations
• Acting as HR Business Partner for managers
• Ownership of internal communication within the company
• Cooperation and reporting to HQ in English
Requirements:
• 5 – 7+ years of experience in HR, preferably in financial services, call center or regulated environments
• Strong, practical knowledge of Italian labor law
• Experience in working with payroll providers, legal advisors and recruitment agencies
• Ability to independently manage the HR function
• Experience in internal communication is a strong asset
• Experience in a matrix environment with cross‑functional responsibilities
• English at working proficiency level (min. B2)
• Pragmatic, structured and business-oriented mindset
What we offer:
* Type of contract: National Collective Bargaining Agreement for the Commerce Sector (CCNL Commercio), level IV
* Daily meal allowance (€7)
* Work in a dynamic, innovation‑driven international environment
* Professional growth, including collaboration with senior experts across our European subsidiaries