CLIENT ADVISOR THE MALL FIRENZE - LECCIO OUTLET ABOUT : Italian luxury house Elegance, uniqueness, and made in Italy Heritage, attention to details, and research into unique fabrics and techniques RESPONSIBILITIES : Stay up-to-date with collections, possess deep product knowledge, and aim to exceed targeted KPIs Assist with daily operations, collaborate with colleagues and management, and maintain an impeccable floor, stockroom, and visual merchandising as per company standards Provide excellent customer service, focus on CRM, maintain client books, and manage after-sales processes REQUIREMENTS : Minimum 2 years of experience in a premium or luxury fashion environment Experience working with KPIs, CRM, and client appointments Fluent in English OFFERING : Salary up to €28K, depending on experience Great benefits and bonus scheme 40 hours per week This is an urgent vacancy. If interested, please apply now with your updated CV for an immediate interview. Due to high response rates, only shortlisted candidates who meet the above criteria will be contacted. 360 Talent is a high-end retail recruitment firm providing strategic solutions to connect top-tier candidates with fashion, beauty, and lifestyle brands worldwide. Explore our latest opportunities and industry updates on our website and find us on LinkedIn, Facebook, Instagram, and TikTok! J-18808-Ljbffr