P170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. /ppPinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to joinour family of industry subject matter experts. /ppThe Security Operations Manager will lead efforts to ensure the safety and security of client-occupied facilities across Italy. The primary responsibilities include overseeing access management, coordinating the deployment and maintenance of security systems, and implementing robust physical security policies. The role involves conducting risk assessments, providing security awareness training, and maintaining close liaison with local law enforcement and security agencies. /ppThe Security Operations Manager will be instrumental in managing incident responses, developing security strategies, and providing quality assurance across all security providers. Expertise in guiding strategic decisions regarding counter-terrorist measures and security intelligence evaluation is essential. /ppStrong analytical skills and effective communication are crucial for ensuring the seamless integration of security operations across various departments and locations, ultimately fostering a secure environment for all stakeholders. /ppBased out of the client Milan HQ, the minimum expectation is of 3 days per week in the office. /ppbResponsibilities /b /pulliRepresent Pinkerton’s core values of integrity, vigilance, and excellence. /liliAccess Management and Security Systems : Coordinate access to client-occupied areas, manage security alarms and CCTV systems, and ensure effective use of automated access control systems. /liliSecurity Inspections and Risk Management : Conduct security inspections as needed, implement counter-terrorist measures with local management, assist in risk categorization, and identify security requirements. /liliPolicy Implementation and Compliance : Implement physical security policies, conduct compliance checks, and maintain a Local Security Procedures document. /liliTraining and Awareness : Provide regular security awareness training, ensure staff understanding of incident reporting protocols, and support security training initiatives. /liliLiaison and Communication : Establish and maintain communication with local law enforcement, security agencies, and building management at client locations. Facilitate security measures for client events as necessary. /liliIncident Reporting and Management : Report and escalate security incidents, develop incident management plans, and participate in investigations into breaches when required. /liliQuality Assurance and Provider Management : Ensure quality assurance for on-site and off-site security providers and supervise manned guarding services. /liliIntelligence and Analysis : Evaluate security intelligence, deliver reports and briefings to stakeholders, and record and analyze security-related incidents. /liliSpecial Events and Travel Security : Coordinate communications for special event security tasks, conduct travel security risk assessments, and manage incident responses for client travelers. /liliGeneral Support : Perform any other security or facilities-related tasks as required by local management. /liliAll other duties, as assigned. /li /ulpbQualifications /b /ppBachelor’s degree or qualifications in security management or a related field, with 5-7 years of experience in security operations, manned guarding, physical security (access control and CCTV systems), and incident management, particularly within a corporate environment. /ppExperience in crisis management and conducting risk assessments, experience liaising with law enforcement and security agencies. Proven track record in developing and implementing security policies and procedures. /pulliHighly flexible and motivated, able to work well under pressure and manage workload effectively to meet strict deadlines. /liliExcellent communication, leadership, and interpersonal skills, with an ability to influence stakeholders at all levels /liliStrong command of English, both written and oral /liliStrong analytical and problem-solving skills. /liliExcellent communication and interpersonal skills, particularly for training and liaison tasks. /liliProficiency in using security management software and technology. /liliCultural awareness and adaptability, especially if working within the EMEA region or international environments. /li /ulpbWorking Conditions : /b /ppWith or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; /pulliOccasional reaching and lifting of small objects and operating office equipment. /liliFrequent sitting, standing, and / or walking. Travel, as required. /li /ulpPinkerton is an equal opportunity employer to all applicants and positions without regard to race / ethnicity, color, national origin, ancestry, sex / gender, gender identity / expression, sexual orientation, marital / prenatal status, pregnancy / childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. /ppAvaialble on application /ppJ-18808-Ljbffr /p #J-18808-Ljbffr