Ph3Healthcare Senior Quality Assurance Manager /h3pJoin to apply for the bHealthcare Senior Quality Assurance Manager /b role at bUPS /b /ph3Job Description /h3pAre you ready to play a key role in shaping the future of healthcare logistics and compliance? As a HC Senior Quality Assurance Manager, you’ll operate at the intersection of strategy, regulation, and innovation—driving excellence, ensuring compliance, and enabling growth in a dynamic, high‑impact environment. /ppThe Healthcare Quality Assurance Senior Manager communicates and manages quality policy and objectives, reports on the overall effectiveness of the Supply Chain Solutions (SCS) healthcare quality program across Italy, and collaborates with Operations to ensure the smooth implementation of new healthcare business. The Manager maintains knowledge of quality and regulatory agency rules, communicates compliance requirements, and manages the documentation and training of operating procedures and regulatory topics. The Manager oversees risk minimization of storing, distributing and transporting healthcare products, conducts audits and facility or system validations, and may manage the document control process, order‑to‑cash, QA support, risk assessment, and training. This position oversees managers and supervisors. /ph3Key Responsibilities /h3ulliLead and oversee the Healthcare QA function across logistics operations in Italy. /liliAct as the country‑level owner of the healthcare quality program, ensuring consistent application of standards and regulatory compliance. /liliManage internal group consultations, training, investigations, and problem solving related to healthcare quality issues to ensure compliance with applicable rules and regulations. /liliOversee the development and revision of Standard Operating Procedures (SOPs) and work instructions, ensuring agency regulations are incorporated and proper procedures are followed by IT, Operations, and Order‑to‑Cash personnel across geographic locations. /liliDirectly manage and develop the QA team. /liliEnsure that client product types and service requirements are correctly identified to determine applicable regulations. /liliManage the information gathering, scheduling, preparation, and distribution of reports in support of internal and client audits. /li /ulh3Experience Qualifications /h3ulliMandatory experience in the logistics sector. /liliExtensive background in Quality Assurance within healthcare, pharmaceutical, medical device, or healthcare logistics organizations. /liliProven experience managing large teams. /liliStrong knowledge of healthcare quality systems, regulatory inspections, and validation processes. /liliExcellent leadership, communication, and stakeholder management skills. /liliFluent English and Italian (written and spoken). /li /ulpLocation: Milan or Rome /ppEmployee Type: Permanent /ppSeniority level: Director /ppEmployment type: Full‑time /ppUPS is committed to equality, respect, and creating a workplace free from discrimination, harassment, and retaliation. /p /p #J-18808-Ljbffr