At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Human Resources department as an HR Manager. The HR Manager is both a strategic and hands-on role that provides full cycle Human Resources support to our Amazon Fulfillment Centers. The role is critical in executing our people initiatives, providing great internal customer support, and driving HR functional excellence and process improvement. Successful candidates will demonstrate: The ability to understand business goals and recommend new approaches, policies, and procedures to effect continual improvements in business objectives, productivity, and development of HR within the company. A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement. Experience with rapid and complex changing work environments. Coaching and mentoring at management levels. Success in creating and driving effective development, employee relations, retention, and reward programs. Being an enthusiastic team player with a strong drive to create a positive work environment. Key strengths include flexibility, excellent communication skills, and a high level of drive. The ability to be comfortable with a high-volume workload and a proactive attitude. A strong solutions focus and the ability to identify problems and drive appropriate solutions. Strong internal and external customer service focus. The ability to manage multiple priorities simultaneously with results orientation. Bias for action, strong work ethic, and a desire to achieve excellence. Ability to interface at all levels of the organization. Experience in writing and facilitating written recommendations on HR or business-related topics supported by data. Passion for innovative HR solutions and process improvement. Excellent organizational and interpersonal skills. BASIC QUALIFICATIONS A completed Bachelor’s Degree or 2 years of Amazon experience. Resume showing steady progression in HR Management over the last 7 years. 5 years of experience leading, coaching, and mentoring direct reports. 5 years supporting hourly employee groups (distribution, manufacturing, call centers, operations, and corporate). 5 years of experience in labor and employee relations. Fully bilingual in English and Spanish. PREFERRED QUALIFICATIONS Master's Degree or MBA in HRM preferred. Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or other protected categories. For accommodations during the application process, please visit our website for more information. J-18808-Ljbffr