H3Digital Technology Customer Analytics Data Architect /h3pJoin to apply for the strongDigital Technology Customer Analytics Data Architect /strong role at strongMSC Cruises /strong /ph3Digital Technology Customer Analytics Data Architect /h3p1 week ago Be among the first 25 applicants /ppJoin to apply for the strongDigital Technology Customer Analytics Data Architect /strong role at strongMSC Cruises /strong /ppWhere passion meets opportunitybrThe best of your adventures is the one you have yet to sail!brstrongJob Purposebr/strongMSC Cruises is the world’s third-largest cruise brand as well as the leader in Europe, South America, the Gulf region, and Southern Africa with more market share in addition to deployed capacity than any other player. It is also the fastest-growing global cruise brand with a strong presence in the Caribbean, North America, and Far East markets.Headquartered in Geneva, MSC Cruises is one of the two brands that sit within the Cruise Division of MSC Group, the leading privately held Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage. MSC Cruises – the contemporary brand - has a modern fleet of 22 cruise ships with three new vessels due to be launched in 2025, 2026, and 2027.brWe are seeking an experienced and highly motivated Digital Technology Customer Analytics Data Architect to join our growing team. The Customer Analytics Data Architect is responsible for leveraging data, analytics, AI, and marketing technology (MarTech) to drive business growth and innovation, and will play a pivotal role in shaping our Customer Analytics data architecture strategy.brstrongKey Accountabilitiesbr/strongulliDesign and implement scalable data architectures that support Analytics, AI, and MarTech applications. /liliEnsure seamless integration between various data sources, platforms, and MarTech tools. /liliWork closely with data engineers, data scientists, and IT teams to optimize data pipelines and infrastructure. /liliPartner with marketing teams to leverage MarTech tools for personalized marketing and customer engagement. /liliProvide technical leadership and mentorship to junior team members, fostering a culture of innovation and continuous learning. /liliEvaluate and recommend new data technologies, tools, and platforms to enhance our data capabilities. /liliStay updated on industry trends, emerging technologies, and best practices to keep our data architecture state-of-the-art. /liliActs as Subject Matter Expert to support the conceptualization and comprehension of a Customer Analytics strategic technical initiative roadmap, by leveraging on latest trends, best practises and solutions/ software stack in the travel leisure industry, as well as at a broader retail level sector. /liliEstablish data collection processes, ensuring the availability and integrity of customer data from various sources. Oversee data integration efforts and work tightly with data product team to ensure data quality and consistency. /liliEvaluate and recommend appropriate digital technologies, tools, and platforms to support customer data analytics features and user stories pursuing the priorities agreed with the business owners. /liliSupervise the development of user friendly and intuitive technological reporting solutions to track KPIs and business metrics according to different departments engagement; /liliParticipate as Scrum Master to the PI Planning events and team syncs. Provide guidance, team coaching, and mentoring to ensure high-quality project deliverables. Foster a collaborative and inclusive work environment that encourages knowledge sharing and professional growth. /liliEvaluate the technological effectiveness and impact of customer analytics products through retrospective iterations. Regularly monitor and report on project progress, key deliverables, scope changes and outcomes to senior management and other relevant stakeholders. /liliManage post-implementation technical support, resolving technical issues and working with technical team to ensure the solution is functioning properly.br/li /ulstrongQUALIFICATIONS (skills, Competencies, Experience)br/strongulliProven expertise in designing and implementing complex data architectures for large-scale data processing and analytics. /liliProficient in leveraging tools to design and deliver an E2E customer 360 view, including data generated through the MSC for ME Onboard Digital Ecosystem. /liliFamiliarity with MarTech tools (e.g., CDPs, DMPs) and their integration within data ecosystems. /liliExperience with statistical analysis techniques and Python programming. /liliUsed to working with agile methodology, specifically SAFe 6.0.br/li /ulstrongVisa Requirementsbr/strongulliMaster’s degree in Computer Science, Information Technology, Engineering, Economic Science, Statistics, or similar. /lili10+ years of experience in data architecture, data engineering, or a related role, with a strong background in analytics, AI, and MarTech. /liliDeep understanding of data management principles, including data modeling, ETL processes, and data governance. /liliProficiency in data analytics tools such as Azure Stack, SQL, Google Data Layer, and Adobe Experience Platform. /liliStrong understanding of customer data analytics sourcing flows and platforms, data management principles, and data modeling. /liliProficiency in SQL, Python, or other programming languages used in data processing and analysis. /liliFamiliarity with data integration and ETL processes, and data visualization tools like Power BI and Tableau. /liliStrong problem-solving skills, with the ability to translate business requirements into scalable data solutions. /liliFluent in English (any other EU languages would be an advantage). /liliAvailability to travel.br/li /ulOur commitmentbrWe are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.brReady to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here! /ph3Seniority level /h3ullih3Seniority level /h3Mid-Senior level /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Engineering and Information Technology /lilih3Industries /h3Travel Arrangements /li /ulpReferrals increase your chances of interviewing at MSC Cruises by 2x /ph3Sign in to set job alerts for “Data Architect” roles. /h3h3Software Architect | Frog Innovation Team /h3h3Architect SAP Master Data – Senior Manager /h3pWe’re unlocking community knowledge in a new way. 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