Overview
BALMAIN is a French luxury fashion house founded in 1945 by Pierre Balmain, the visionary behind the iconic “New French Style.” Under the creative leadership of French-born designer Antonin Tron, the Maison stands for contemporary elegance, honoring over 80 years of heritage. BALMAIN embodies savoir-faire, culture, and sensuality, offering a style that is radiant, precise, and bold – a perfect reinterpretation of its founder's architectural approach to movement. The Maison's collections span women's and men's ready-to-wear, accessories, Balmain Beauty, inspired by its legendary mid-20th century fragrances, and signature eyewear, all reflecting the Maison's distinctive identity.
Join our teams for the opening of our new boutique in La Rinascente Milan!
Responsibilities
Your assignment will be the following:
* Welcome clients to the Balmain Store experience by ensuring first‑class customer service and personal follow‑up
* Be a real Brand Ambassador by building loyalty and client confidence and maximising profitable sales
* Support the Sales Team in order to carry out smooth and successful transactions with their clients
* Assist on‑and‑off the sales floor
* Support with visual merchandising directives and back‑of‑house duties such as shipping and inventory control
* Gather the client’s CRM details to maintain the relationship and build the book ensuring a personal follow‑up with the client
* Actively drive your product knowledge by keeping up to date with fashion trends, participating in‑store training, updating yourself on all product lines and searching out relevant information on products
* Support control and management of stock
Qualifications
This position requires at least 2 years of experience on a similar assignment within a strong Luxury House like ours.
Candidates have to be familiar with luxury brand service standards and bring a client book of potential significant clients.
Regular attendance and punctuality.
Ability to professionally interact with management and coworkers.
Excellent verbal and written communication skills.
Strong organizational skills, multi‑tasking and prioritizing capabilities.
Fluency in Italian and English is mandatory.
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