When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
Position : Technical Business Manager
Purpose :
Lead client relationships, identify opportunities, ensure technical excellence, bridge PDS and DPS, drive growth, optimize business strategies.
Key Responsibilities :
* Client Experience & Relationship Management :
* Lead client engagements and manage accounts to ensure that both client and Patheon priorities are met. Drive service excellence, coordinate communications, and address blocking issues to maintain strong client relationships.
* Business Development :
* Leverage existing relationships to identify and implement new business opportunities. Partner with Sales to explore growth potential and promote Patheon’s capabilities.
* Technical Excellence :
* Coordinate technology transfer projects, ensuring timely launches and addressing client needs through process improvements. Contribute to Lean, Six Sigma, and Operational Excellence initiatives.
* Manage revenue forecasts, ensure client commitments align with contracts, and support the development of commercial revenue budgets. Collaborate with Finance to improve forecast accuracy and manage pricing updates.
* GMP & Health & Safety :
* Ensure compliance with cGMP and EH&S requirements, encouraging a safe work environment.
Required Qualifications :
1. Education :
2. University Degree or equivalent experience in Science, Finance, or Business. MBA or equivalent experience preferred.
3. Experience :
4. Minimum 2 years in the pharmaceutical industry with a proven track record in account management, sales, or marketing.
5. Skills :
6. Strong analytical and communication skills, with a client-service orientation. Proficiency in Microsoft Office; knowledge of pharmaceutical manufacturing / outsourcing is a plus.
7. Languages :
8. Proficient in English; Italian is a plus.
Internal Relations :
Site Leadership Team, Patheon UK teams, Legal, Business Development, Global Business Management, Senior Management, and other internal functions.
External Relations :
Clients, third parties, suppliers.
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