YOUR RESPONSIBILITIES
* Analyze and cluster root causes and corrective actions to identify patterns in service cases
* Integrate identified patterns into product and service improvement processes
* Continuously monitor the charger fleet to maintain an up-to-date overview and detect emerging trends
* Develop and implement automated pattern recognition systems to enable real-time responses to service issues
YOUR QUALIFICATIONS & SKILLS
* Degree in Computer Science, Business Informatics, Engineering, or a related field
* Proven experience in data analysis, including statistics, data exploration, and visualization
* Strong analytical and problem-solving skills with the ability to derive actionable insights from large datasets
* Proficiency in at least one programming language, preferably Python or R
* Ability to prioritize tasks and work independently in a dynamic environment
* Strong collaboration and stakeholder alignment skills to ensure cross-functional engagement and commitment
* Fluent in English, German and/or Italian would be an advantage
OUR COMMITMENT
* Innovative work environment in a young, dynamic team
* High-tech projects in the future-proof sector of e-mobility
* Opportunities for advancement in a growing company
* A wide range of further training opportunities
* Attractive bonus system and performance-related pay
* Additional company benefits
SHAPING THE FUTURE, TOGETHER!
WHY ALPITRONIC
Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).
WHAT MAKES WORKING FOR US SPECIAL
Are you a motivated and ambitious person who finds it stimulating to take on responsibility? Do you enjoy seeing the direct impact of your work on the final product? Then you are the person we are looking for. We are a fast-growing company where innovation and technology come together to develop cutting-edge solutions. We offer our teams ever-new and stimulating challenges, value talent, and recognize achievements.
Here, your contribution truly makes a difference: your skills are appreciated and your work helps shape the future. Join our team and grow with us!
The position is open to individuals of any gender, sexual orientation, age, ethnicity, nationality, and religious belief. We operate in full compliance with the principles of diversity, inclusion, equity, and non-discrimination, in accordance with Legislative Decree No. 198/2006.
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