PPress Tab to Move to Skip to Content Link /ppSelect how often (in days) to receive an alert : /ppuDate : /u May 16, 2025 /ppuLocation : /u Milan, IT /ppuRemote Work : /u Field /ppbWith a passion for life /b /ppJoin our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. /ppAre you looking for an inspiring career? You just found it. /ppbJob Purpose : /b /ppThe FSE is responsible for performing service activities on the field (pre-installation / tender site inspections, installations, maintenance, FSCAs) in accordance with customer requirements and the QRC process. The person must be based in Napoli and will mainly manage the work area of Campania, Puglia, Molise, Calabria, and Basilicata. /ppbKey duties and responsibilities : /b /pulliPerform field service activities at customer sites such as maintenance, installation, FSCA, and site inspection in line with QRC and customer requirements / SLA. /liliProvide proper documentation to customers after each activity. /liliReport complaints promptly and support the follow-up process. /liliManage spare parts (stock and re-assortment) to ensure adequate quantity and type based on product and customer needs. /liliMaintain valid certification for assigned products. /liliManage instruments and tools according to company rules and calibration plans. /liliCreate synergies with sales representatives in the field. /liliProvide after-sales support and training to customers as needed. /liliContact customers after dispatching from the front office to : /liliPre-clarify technical issues. /liliDefine scheduling for visits. /li /ulpKnowledge / Skills / Experience : Key competencies / skills and personal qualities : /pulliTechnical problem-solving attitude. /liliPriority setting and organizational skills. /liliCustomer-centric approach. /liliGood interpersonal skills. /liliStrong communication skills. /li /ulpExperience : /ppAt least 5 years of experience in technical field activities or similar roles. /ppIT Skills : /ppProficiency in Microsoft Office. /ppEducation : /ppTechnical high school diploma or technical degree. /ppLanguages : /ppFluent Italian and at least basic English. /ppuLocation : /u Milan, IT /ppbAbout us /b /ppGetinge is committed to providing access to the best possible care, offering products and solutions for hospitals and life science institutions to improve clinical results and workflows. Our offerings include products for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, and life science. With over 12,000 employees worldwide, our products are available in more than 135 countries. /ppReasonable accommodations are available upon request for candidates participating in all aspects of the selection process. /ppJ-18808-Ljbffr /p #J-18808-Ljbffr