Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.Può ottenere maggiori dettagli sulla natura di questa posizione e sui requisiti per i candidati leggendo quanto segue.JOB PURPOSETo be a Company Brand Ambassador and to be responsible to achieve all the qualitative and quantitative objectives of the product category department assigned. To manage and to motivate the department team in achieving the sales target, ensuring extraordinary Client service experience, being present on the sales floor, managing the activities of the department.RESPONSIBILITIESBUSINESSEnsure an exceptional welcome and customer service, fostering cross selling among the product categories.Analyze the department performance and define the actions required for achieving the business objectives.Give commercial suggestions to SM.Drive the team to exceed their KPIs.Be constantly up-to-date on market trend and share insights with relevant functions.Foster the ecommerce channel development.CUSTOMEREnsure high levels of customer satisfaction through excellent service.Strengthen customer loyalty by engaging and supporting the sales team in clienteling activities and gains new local customers to grow department sales.TEAMTrain and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures.Ensure effective communication and encourage information sharing and development of a ad hoc morning briefing.RETAILGuarantee an in-depth product knowledge within the department, working with the relevant functions to support product/collection training needs.Provide feedback and focused suggestions on department needs to the Store Manager.Ensure effective and efficient back-of-house organization for the dep