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Responsibilities
Actively contribute in achieving store objectives (budget and targets) adapting to strategic changes and new action plans established by management.
Support the Store Manager and Specialists in managing daily activities.
Contribute to creating a strong team spirit, with a trustful and open interaction, by collaborating with colleagues within and beyond the organization.
Foster a positive and productive environment, highlighting wins, celebrating and crediting the team and individuals for successes.
Greet customers and ensure a unique and memorable shopping experience: make them feel pampered, listened to, and expertly advised.
Build strong client relationships and deliver client‑centric solutions, offering personalized consultations based on their profiles.
Qualifications
Agility, dynamism, empathy and flexibility.
Physical and stress resistance.
Knowledge of key commerce KPIs.
Aptitude for teamwork.
Organisational skills.
Proficiency in using devices and key software applications.
Results‑oriented mindset.
Previous experience in similar roles (Sales Assistant, Promoter, Beauty Consultant), preferably within dynamic, multinational retail environments.
High school diploma.
Good knowledge of English.
Key Competencies
Genuine enthusiasm and curiosity about beauty, about self‑care and about helping others feel more self‑confident.
Natural ability to influence and persuade through authentic relationship‑building, helping customers make beneficial decisions while achieving business results.
Finding personal fulfillment and purpose through creating memorable experiences and helping others, with an intrinsic motivation to be of service beyond following procedures.
Ability to adjust to changing circumstances and handle ambiguous situations, maintaining effectiveness when facing unclear directions or evolving customer needs.
Openness to Learning: genuine curiosity about topics that benefit personal development, serving as the fundamental enabler for acquiring any other skill throughout a career.
Winning Together Mindset: a natural psychological orientation toward “we” rather than “me” thinking, finding satisfaction in group success and instinctively considering how actions affect the team before individual interests.
Ability to thrive in a fast‑paced environment, taking initiative and deriving energy from high‑intensity situations.
Benefits
Community: authenticity is embraced, and the strength of our differences fuels our collective spirit.
Culture of empowerment, learning & growth: tools, space and opportunity to learn, innovate and lead.
Meaningful Rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora products.
Work that brings fulfillment: delighting clients every day, inspiring our industry at large, every action makes a difference.
Sephora Stands: positive social and environmental impact activities organised by our “Sephora Stands” committee.
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