Want to Relocate to Portugal?\nWe are looking for Italian-speaking talents who want to build a career in Customer Operations & International Support while working in a diverse, multicultural environment in Lisbon.\nPosition : Operations Customer Expert\nLocation : Lisbon, Portugal\nMarket : Italian-Speaking\nYour Main Responsibilities\nAs part of the Customer Service Operations team, you will : Respond to customer requests via email, chat, contact forms, and calls\nHandle support tickets related to general queries, refunds, or incomplete services\nCall users to speed up case resolution and improve communication\nPerform back-office tasks that may involve outbound calls\nConduct outbound calls to promote products, collect feedback, and support customer success\nMaintain accurate records using CRM tools\nAchieve performance goals and respect deadlines\nProvide operational feedback and elevate cases when needed Salary Package With & Without Accommodation\nOption 1 With Apartment (Company Housing Included)\nTotal Gross Cash Compensation : 1,050 / month Base salary\nMonthly holiday & Christmas allowances\nMeal allowance (7 per working day)\nApartment vantaggi‑in‑kind (200 declared on payslip, tax‑free until 31 / 12 / 2026)\nHealth insurance from day one\nPotential productivity bonus (performance‑based) Option 2 Without Apartment (You Arrange Your Own Housing)\nTotal Gross Cash Compensation : 1,379.00 / month Base salary\nMonthly holiday & Christmas allowances\nMeal allowance\nHealth insurance from day one\nPotential productivity bonus (performance‑based) Training Information Schedule : 8 hours / day\nTraining content includes system onboarding, customer management, product training & on‑the‑job practice\nTraining allowance : 42.72 per day\nPayment is made only if training is fully completed Working Conditions 40 hours / week + 1 hour lunch break\n22 vacation days per year\nItalian holidays apply\nIf you work on a Portuguese public holiday, you receive a compensation day\nOffice located near Oriente / Moscavide stations (easy access by metro, bus, train) Why Portugal?\nA multicultural lifestyle, sunny climate, international work environment, career growth opportunities, and a great work‑life balance.\nWant to apply or learn more? Feel free to message me!