The candidate will contribute to maintain and enhance the suite of products and services offered by the Digital Asset & Photostudio Solutions Hub. Responsibilities include managing user requests related to the platforms under his / her supervision, ensuring top-notch service quality, and designing and implementing solutions to boost user experience and performance. Key Accountabilities Conduct functional analysis of business domains and related business processes or systems Manages relationships effectively with KUser and Tech colleagues. Define and document customer business functions and processes. Identify the most appropriate solution to respond to business issues and needs, involving the relevant resources of the area. Analyze the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensure the system design fits the needs of the users. Manage and ensure the success of the feasibility studies, according to the methodology. Closely work with solution providers to ensure delivery on time with expected functionality. Requirements 2 / 3 years experiences in luxury or fashion industry (preferred) Previous experiences as Tech Service Manager or Project Manager Fluent in both written and spoken English Ability to manage multiple activities in a multi-tasking environment Reactivity and flexibility in managing frequent changes Capacity to prioritize workload and tasks Strong interpersonal, communication and relational skills Strong relationships building attitude Task & Solution attitude Strong orientation to results; Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, disability, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectivelyand it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. Job Type Fixed Term (Fixed Term) Start Date 2024-06-19 Schedule Full time Organization J-18808-Ljbffr