Finance Manager - Accounts Receivable, AWS Collections TeamAre you an experienced Program Manager interested in an opportunity to help drive Amazon's flywheel and develop your A to Z business understanding? Do you enjoy learning about different Amazon business types and new subsidiaries, and thinking creatively about brand new businesses that Amazon is inventing on behalf of customers? The Global Accounts Receivable (GAR) team is seeking a creative and passionate program manager to help achieve our vision to provide a world-class Order-to-Cash (O2C) onboarding experience to our global business partners in support of Amazon's journey to become earth's most customer-centric company. We love to offer our customers unique world-class experiences, and we invite you to help Amazon make history!The Program Manager will have global oversight of the integration of new initiatives onto O2C platforms, driving effective people, processes, and technology to achieve organizational goals and deliver results. This individual will have ownership over new business integration programs while standardizing the global implementation processes and driving efficiency. This role will require engagement and alignment with global business teams, finance teams, operational teams, system developers and product managers. Responsibilities include supporting new business initiatives through designing transactional workflows in line with the business model, defining requirements and testing of the solutions to ensure delivery is as expected and delivering and improving the customer experience. Implementation of mechanisms to monitor and measure performance is essential.The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. The ideal candidate will be a self-starter with knowledge of program management, experience with accounts receivable operational processes, demonstrate faster learning and adoptability, demonstrate strong relationship and strategic influencing skills, experienced in large scale change management across functions and geographies, and exhibit a relentless pursuit for improvement. This individual must have a proven record of delivering results through strong program management skills, problem solving skills, financial process and system knowledge, and a passion for customer experience.Key job responsibilities
Ownership and implementation of new businesses and subsidiaries onto AR platformsPartner with key counterparts across geographies to launch and support initiatives globally in a scalable mannerDevelop a solid understanding of Amazon's Finance Operations systems and processesDefine and implement global standards for business integration program managementDefine and describe various business scenarios that can be relevant to New Businesses and convert them into system and operational requirements.Translate complex business requirements into functional designsOversee comprehensive testing of systems changes and development of standard operating procedures, process documentation and performance metricsManage process transitions/implementations across multiple functions and geographiesMotivate and influence business, operational and technical teams to ensure that best practices are followed and implementedIdentify, assess, track and mitigate risks at multiple levelsProactively monitor program performance to identify, address and prevent potential issuesAddress barriers through problem solving, communication and active coordination with stakeholdersDrive effective teamwork, communication collaboration and commitment across multiple disparate groups with competing prioritiesIdentify gaps and strive constantly for re-engineering of systems and processes
A day in the life
Ownership and implementation of new businesses and subsidiaries onto AR platformsPartner with key counterparts across geographies to launch and support initiatives globally in a scalable mannerDevelop a solid understanding of Amazon's Finance Operations systems and processesDefine and implement global standards for business integration program managementDefine and describe various business scenarios that can be relevant to New Businesses and convert them into system and operational requirements.Translate complex business requirements into functional designsOversee comprehensive testing of systems changes and development of standard operating procedures, process documentation and performance metricsManage process transitions/implementations across multiple functions and geographiesMotivate and influence business, operational and technical teams to ensure that best practices are followed and implemented
Basic Qualifications
Bachelor's Degree6-7 years of experience managing cross‐functional projects and programsPrior experience in a Program Management or Project Management role on a global scalePrevious experience supporting Finance projects and exposure to Finance Systems/ApplicationsExperience with Business Transformation / Transition related projects
Preferred Qualifications
Master's in Business Administration (MBA) or PMP CertificationDemonstrated Project Management experience in Finance OperationsExperience in multinational organizations and/or Business conglomerates would be a plusExperience with complex problem solving using Lean / Six Sigma techniques a plusStrong Oral and Written communication skills requiredIndependent and entrepreneurial style showing the ability to work with minimal direction in a fast‐paced and rapidly changing environment
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