We are growing! Fred Astaire Dance Studios is excited to be adding to our team of professionals. We are currently hiring for a Customer Support Representative. Do you enjoy making others smile, helping those around you, staying organized, and being part of a fast-paced environment? If so, then we may have the opportunity for you. This role is of critical importance to the client, staff, and studio experience. On a daily basis, you will greet students and answer questions about their accounts and studio activities. You will also help keep information organized to best support management and staff. A love of people and building rapport is essential as you talk to potential new clients and share how we can improve their lives through dance. If this sounds like a great fit for you, please apply quickly, as we are looking to hire this new team member as soon as possible. Who we are : Enriching lives – physically, mentally, emotionally & socially, through the positive, transforming power of dance. Fred Astaire Dance Studios is the leader in ballroom dance instruction across the country and around the world. Founded in 1947 with one studio on Park Avenue in Manhattan, we have grown our franchise network to 180 locations serving over 25,000 students! We are a global family, proudly honoring the legacy of Mr. Fred Astaire, committed to pursuing excellence of life through dance. We welcome everyone interested in starting their dance journey because we believe dance is for everybody and every BODY! Students stay with us because of the atmosphere of kindness, warmth, and care at every location. Our studios foster a welcoming, non-judgmental, and fun environment where students and staff feel part of the 'FADS community.' Fred Astaire Dance Studios offers group and private lessons, wedding dance choreography, opportunities to perform, local dance parties, and hosts numerous national and regional dance competitions annually, providing our students and professionals opportunities to compete in various categories. Successful Customer Support Representatives : Excellent time management skills and ability to multi-task Outstanding customer service skills Excellent written and verbal communication skills Strong organizational and planning skills Unselfish team player Eager to accept coaching and feedback Attention to detail and problem-solving skills Strong interpersonal skills and the ability to work with students of all ages As a Fred Astaire Dance Studios team member, you can expect: A high-energy, fun-filled work environment! Top-tier initial and ongoing professional training Development programs to enhance your business skills Opportunities for professional advancement, including studio ownership! Our compensation plan includes multiple components : Salary commensurate with experience Multiple opportunities to earn bonuses Continuing education Benefits after one year, including PTO/vacation, health, and wellness benefits J-18808-Ljbffr J-18808-Ljbffr