Job Description
Working in a fast‑paced constantly evolving environment you will be responsible for providing a high level of customer service and hands‑on support.
This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service.
We are looking for an extremely proactive person with a keen interest in technology who is able to make suggestions for improvements and offer an opinion on new products or services.
In addition we are looking for a person with exceptional customer service skills along with the ability to build effective working relationships with both team members and business users and a flexible and committed approach to work.
Responsibilities
* Face to face IT support of users;
* Hardware installation movement and de‑installation;
* Diagnosing problems concerning personal hardware (PCs laptops printers scanners etc.);
* System and application changes testing scripts preparation in MS Windows 10 and MS Office 365 environment;
* Small project management related with new hardware or software installation;
* Software patches and updates installation using MS SCCM;
Qualifications
* 2-3 years of experience in a technical ICT environment;
* General End User technology knowledge;
* End User Workspace platforms (discovery asset management client management);
* End User Microsoft platforms (Active Directory Office SCCM);
* ITSM Tool Set (Ticket Management Software) preferred;
* A strong enthusiasm for artificial intelligence is very nice to have with a desire to explore and utilize our internal SAI Library tool in excelling in your role.
* Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity: Technical writing skills;
* Excellent English and Italian language Written and Spoken.
Key Skills
IT Experience, Network Administration, Active Directory, LAN, Computer Networking, Computer Skills, Windows, Remote Access Software, Help Desk, IT Support, Operating Systems, Troubleshooting
Employment Type
Contract
Vacancy: 1
Whats Next
It’s best to apply today because job postings can be taken down and we wouldn’t want you to miss this case you need further information just send us a message at and we would be happy to assist!
Diversity & Inclusion
Here at the Stefanini Group we value plurality and equity regardless of race sexual orientation disability age ancestry religion gender and nationality. We understand and encourage the importance of being you!
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