Overview
Join the Jet2holidays Management Team and help us deliver our award-winning service and unforgettable holiday experiences to our valued customers.
We have a fantastic opportunity to join Jet2holidays as a
Resort Manager
in Sardinia. As a
Resort Manager, you will hold the most senior role in the destination and play a crucial role in ensuring our customers have a seamless and enjoyable holiday experience. You will manage a team of
Customer Helper - Representatives, a
Team Leader, manage operations at the resort and airport, and work as one team with internal and external stakeholders to deliver outstanding service. You will take responsibility for your teams' performance by regularly reviewing performance metrics using
Management Information (MI)
reports and our digital systems to identify areas for improvement and implement action plans.
What will you do in the role? Reporting into the Destination Manager who is based remotely, you will have overall responsibility for managing the planning, budgeting and delivery of the Jet2holidays service across Sardinia, producing strong performance and results ensuring you :
Collaborate with our local agents,
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