Social network you want to login/join with: col-narrow-left Client: Jinko ESS Europe Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 8619319267885580288337142 Job Views: 2 Posted: 26.04.2025 Expiry Date: 10.06.2025 col-wide Job Description: Do you want to work in a company leader in the renewable energy market? This position is what you are looking for Join an incredible team at the top manufacturer Position: Field Application Engineer/After-sales Engineer Role: The Field Application Engineer/After-sales engineer provides technical support through onsite activities and remote assistance, working with customers or third-party service partners to resolve issues with BESS devices. They coordinate with the EU team and HQ to deliver efficient and satisfactory service to our EU customers. Key Responsibilities: Management and technical skills in Field Operations: Supervise all field activities, including commissioning, scheduled, preventive, and corrective maintenance. Focus on resolving after-sales cases quickly, minimizing downtime, and optimizing fault resolution times through effective relationship management and information sharing with relevant teams. Monitor and evaluate product performance, analyzing BESS device data in collaboration with the monitoring team and working closely with HQ and the EU Technical Team. Identify technical solutions in collaboration with HQ to resolve issues swiftly. Complementary activities: Participate as a technician in commissioning, troubleshooting, and routine maintenance on-site. Support help desk with phone assistance and ticket management. Skill requirements: Electrical certification compliant with local laws. Proficiency with basic electrical tools such as multimeters and torque wrenches. Ability to read electrical diagrams and relevant technical knowledge. At least 2 years of onsite experience with BESS commissioning, electrical device installation, wiring, and commissioning. Proficiency in English (Listening, Speaking, Reading, Writing), including formal manual writing. Additional responsibilities include: HSE and PPE Management: Identify risk mitigation strategies and approve operational procedures under the guidance of the HSE Manager to ensure compliance with HSE standards. Spare Parts and Resource Management: Finalize spare parts lists, manage obsolescence, coordinate with EU/HQ teams on parts compatibility, ensure resource availability, manage stock, and coordinate technical interventions and repairs with local teams and partners. J-18808-Ljbffr