IT Technician role at Hemmersbach
Application deadline: 5 days ago. Be among the first 25 applicants.
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Skills
* 2+ years of experience as a Deskside Support Technician
* Good knowledge of Windows 10, MS Office suite & Microsoft 365 (Office 365)
* Familiar with a ticketing system
* Experience in OS, apps and hardware installation and troubleshooting depending on project products
* Good English and Italian language skills
* Customer-oriented approach
* Good communication skills
Your tasks
* Provide in-person technical support for end users, addressing issues related to system performance, connectivity, hardware malfunctions, and software errors.
* Install, configure, image, and reimage PCs, laptops, and mobile devices as needed.
* Participate in project rollouts and deployments.
* Offer first-level and advanced support for standard enterprise applications, including Microsoft 365 (Office, Teams, Outlook, etc.).
* Troubleshoot and support peripherals such as printers, scanners, and external drives.
* Maintain a professional, approachable demeanor while working directly with users/customers onsite.
* Follow established processes for hardware disposal and secure data destruction.
Location: Cassina de' Pecchi (Milan area - fully onsite) • Employment contract: 1-year fixed-term (with possibility of transformation into permanent)
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Seniority Level
* Entry level
Employment Type
* Full-time
Job Function
* Information Technology
Industries
* IT Services and IT Consulting
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