Audit & Compliance Mgr., Transportation Risk & Compliance Operations
Want to help Earth’s most customer-centric company design, implement and monitor risk mitigation strategies to improve the customer experience and protect Amazon’s brand?
In this role, you will work closely with Amazon's Last Mile transportation businesses to plan, scope, and execute audits to verify carrier partners are meeting legal and contractual obligations relating to business practices, driver / provider eligibility, and safety standards. You will be expected to apply risk and control concepts to new and existing business models, clearly and concisely communicate identified findings to carrier partners, and internally report audit results in a timely and effective manner. You will provide carriers with consultative support to identify opportunities for improvement, develop corrective action plans to address audit defects, and manage those remediation plans to closure. You will also work collaboratively with the business, safety, legal, finance, tech, and human resource teams to implement world-class, customer-centric, compliance and risk management solutions.
This position requires the ability to travel periodically.
Key job responsibilities
• Ability to monitor and drive projects through to completion on time.
• Ability to establish successful partnerships with internal and external teams to execute tactical initiatives.
• Demonstrable excellent communication skills (written and verbal).
• Demonstrable problem-solving skills using data to drive decisions.
A day in the life
Audit & Compliance Managers engage with Carrier Partners, plan, scope, execute, and report on the audit outcomes. The individual provides consultative support and guidance on corrective actions to Carrier Partners and verifies remediation. Audit & Compliance Managers will also consult with business, legal, and tech teams to develop gap remediation strategies and the build-out of sustainable and systematic solutions. The individual will work effectively in a team environment and, as individual contributors, be able to work remotely and effectively review the work of other remote team members.
About the team
Transportation Risk and Compliance (TRC) is the voice of risk and compliance for Amazon’s transportation businesses across 16 regions. We proactively identify and manage risks through risk mitigation strategies and provide assurance that Amazon and our carrier partners comply with the highest transportation and legal standards (including legislative, regulatory, and contractual). Anchored by sound subject matter expertise, processes, and growing technology solutions, our TRC leaders improve public safety and enable business growth as we work diligently to serve our customers.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- Experience handling confidential information
- 3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
- Bilingual in Spanish and English. Proficient in reading, writing and speaking in both languages.
PREFERRED QUALIFICATIONS
- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
- Professional auditing qualification, or similar risk or compliance credentials
- Experience with SQL and Excel
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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