Join our team as Hotel General Manager at our Pestana Hotel Group unit located in Courmayeur! Location: Courmayeur, Italy. About us: Pestana Hotel Group is Portugal's largest international hotel group, renowned for its more than 100 hotels across 17 countries spanning 4 continents. With 12,000 rooms and over 5,000 employees, we host more than 3 million guests annually.
What you will be doing
As the Hotel General Manager, you will lead all hotel operations, ensuring exceptional guest experiences, optimized financial performance, and a motivated, high-performing team. You will be responsible for managing daily operations, driving commercial strategies and maintaining the quality standards of Pestana Hotel Group.
* Ensuring high-quality service standards across all departments.
* Leading, motivating, and developing the hotel team, creating a positive and effective work culture.
* Planning, organizing, and overseeing daily operations to ensure efficiency.
* Managing budgets, expenses, and interpreting financial reports to maximize revenue and profitability.
* Developing and implementing commercial and operational strategies.
* Building strong relationships with guests, addressing their concerns, and ensuring their overall satisfaction.
* Collaborating with suppliers, partners, and event planners.
* Ensuring full compliance with health, safety, hygiene, and local regulatory standards.
* Monitoring property inspections, maintenance needs, and operational risks.
* Ensuring smooth collaboration between departments and alignment with Pestana Hotel Group standards.
We value individuals who
* Bring proven experience as a Hotel Manager or General Manager, ideally in a luxury or upscale hotel.
* Are fluent in Italian and English; knowledge of additionallanguages is a plus.
* Have strong financial and business acumen.
* Demonstrate excellent leadership and people management skills.
* Possess strong customer service orientation and a strategic mindset.
* Are reliable, organized, and able to manage multiple priorities under pressure.
* Have strong decision-making and problem-solving abilities.
* Are proficient in MS Office; knowledge of hotel management systems is an advantage.
* Hold a degree in Hospitality/Hotel Management, Business Administration, or a related field.
* Already have the right to work in Italy.
* Willingness to pursue further professional growth opportunities in other geographical locations.
What we offer
* The opportunity to lead a key hotel within an international hospitality group.
* Competitive compensation aligned with experience and market standards.
* A dynamic, multicultural work environment with strong company values.
* Professional growth opportunities within Pestana Hotel Group.
#J-18808-Ljbffr