Social network you want to login/join with: Do you want to work in a Company leader in the renewable energy market? This position is what you are looking for Join an incredible team in the Top 1 manufacturer Field Application Engineer/After-sales Engineer Role: The Field Application Engineer/After-sales engineer is responsible for providing technical support through onsite activities and remote assistance to customers or third-party service partners to resolve issues with BESS devices. This role involves coordinating with the EU team and HQ to deliver efficient and satisfactory service to our customers in the EU. Key Responsibilities: Management and technical skills in Field Operations: Supervise all field activities, including commissioning, scheduled, preventive, and corrective maintenance. Resolve after-sales cases with a focus on minimizing downtime and optimizing fault resolution times by maintaining good relationships with customers and sharing relevant information with the team. Supervise and evaluate product performance by analyzing operational data in collaboration with the monitoring team, working closely with HQ and the EU Technical Team. Identify technical solutions to resolve issues swiftly in collaboration with HQ. Complementary activities: Participate as a technician in commissioning, troubleshooting, and routine on-site maintenance activities. Support the help desk team with phone assistance and ticket management. Skill requirements: Electrical certification compliant with local laws. Proficiency in basic electrical tools such as multimeters and torque wrenches. Ability to read electrical diagrams and relevant technical knowledge. At least 2 years of on-site experience with BESS commissioning, electrical device installation, wiring, and commissioning. Proficient in English (Listening, Speaking, Reading, Writing) and capable of writing formal manuals in English. HSE and PPE Management: Identify risk mitigation strategies and approve operational procedures under the guidance of the HSE Manager to ensure compliance with HSE standards. Spare Parts and Resource Management: Finalize spare parts lists and manage obsolescence, coordinating with EU/HQ technical teams on compatibility of replacement components. Ensure local teams and service partners have necessary resources and spare parts for smooth operations. Manage mini-stock, including receipt, consumption recording, delivery, and replenishment of spare parts. Coordinate with the Technical and Training teams to align field operations with service quality standards. Collaborate with local service teams and liaise with EU/HQ technical teams on technical compatibility, parts replacement, and problem resolution. J-18808-Ljbffr