About Amazon LogisticsAmazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online.
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The goal of Amazon Logistics is to build a world class last mile operation.
Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.Role OverviewTo continue to drive process excellence within our last mile delivery business, we are currently looking for an experienced Change Manager.
As a Change Manager you will drive process standardization on site.
As a member of the Operations team, you will contribute to the optimization of the delivery stations operations, enabling processes to meet safety, customer experience, quality and cost goals.
You will collaborate on and then execute the roadmap of standard EU process upgrades, directly supporting implementation of change at the site level.
In partnership with site management and several stakeholders, the Change Manager will develop mechanisms to surface known best practices.
You will own standardization of processes within the building, enabling overall process alignment.Your TasksLead deployment of Process Standard implementations and upgrades within the delivery stationOwn progress audits and support results-driven action planningContribute to the creation and continuous improvement of operation standards, and partner with local management and supporting teams (ACES, Process Engineering, WHS, …)Support development and piloting of process improvements and ongoing benchmarking initiativesContribute to network standardization via best practice sharing with counterparts EU-wideKeep configuration systems up to date and provide visibility to all impacted teamsEnsure the right inventory of assets and trigger repairsKey ResponsibilitiesEvaluate current state using lean techniques, Amazon tools, and data analysisDesign process improvements with calculated input/output variable relationships; implement, test, and refine xjrgpwk solutions before scaling to other Delivery StationsReplicate successful changes across all similar Delivery StationsContribute to and facilitate Kaizen and continuous improvement eventsWork directly with cross-functional teams (including Engineering, ACES, RME) to deliver network wide improvementsManage capital funding requests for equipment changesInfluence external teams’ roadmaps to execute on long term improvementsWork with program managers and business leaders to communicate and impact critical business initiativesEngage other Amazon business units globally to share best practicesLocationWe are open to hiring candidates to work out of one of the following locations: Riese Pio, TS, ITA.
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