Job Title: People Operations Specialist The role of an Employee Relations Manager is critical to creating and sustaining positive, engaged work environments for associates and leaders. About the Role This position requires a demonstrated passion for building and sustaining positive work environments and significant employee and labor relations subject matter expertise. The ideal candidate will have proven success as a leader of people and be capable of analyzing multiple levels of associate/manager feedback to identify risks and gaps. We are seeking an ER Manager to support European Customer Service Operations which contains both a brick and mortar and remote workforce. Key Responsibilities