Internship salesforce business analyst

Ph3DISCOVER PIRELLI /h3 pWe are a global leader in the tire industry, specialized in designing, developing, manufacturing, and marketing high-performance tires for cars, motorcycles, and bicycles. With a presence in over 160 countries and around 18 production facilities, we pride ourselves on our cutting‑edge technology and commitment to sustainability. Innovation is at the heart of everything we do, and it is fueled by our commitment to the inclusion of unique perspectives and different experiences. Because power is nothing without our people! /p h3About Pirelli Digital Solutions Center /h3 pIn 2022 Pirelli opened Pirelli Digital Solutions Center in Bari, the first development centre entirely focused on digital innovation, born with the goal of enriching internal skills in the most strategic areas for Pirelli. Pirelli Digital Center employees are involved in the development of software and algorithms destined for the most advanced processes of planning, manufacturing and marketing of the group’s tyres throughout the world. The centre can count on a number of technologies including those of the Innovation room, a space which allows true digital co‑working between employees in Bari and the around 500 people of the Pirelli Digital Team worldwide. It will also permit interaction with Pirelli Headquarters, Pirelli’s 18 plants in the world, suppliers, clients and the various university hubs with which the company collaborates in open innovation projects and skills’ exchange. /p h3WHY JOIN US /h3 pWe are offering a rewarding role with scope for career progression along with a dynamic and international work environment within a leading global company, and the opportunity to work on real‑world digital products impacting global operations and users. /p h3DRIVE YOUR FUTURE /h3 pThe Salesforce Business Analyst Intern will collaborate with the CRM team, composed of functional and technical profiles, and your focus will primarily involve analyzing, designing, and implementing CRM solutions to address business and market needs, including both new configurations and enhancements to existing ones, with the aim of ensuring an effective and scalable CRM platform through strong cross‑functional collaboration and efficient requirement‑to‑delivery alignment. /p h3WHAT YOU WILL LEARN /h3 ul liSupporting the analysis and gathering of business requirements together with the Global HQ team, contributing to the identification of open points and clarification of requirements. /li liCollaborating in translating business requirements into functional and technical specifications, working closely with the development team. /li liAssisting in solution design and in drafting functional documentation (Solution Design Document), including process flows and mockups to support business understanding. /li liParticipating in workshops and meetings with stakeholders to discuss and validate proposed solutions. /li liSupporting the development phase and contributing to internal testing activities (SIT), ensuring consistency between requirements, functional analysis, and implementation. /li liAssisting in the preparation and execution of end‑to‑end testing (UAT) with business and market teams. /li liContributing to updating documentation (user manuals, technical documentation) and preparing release notes. /li /ul h3WHAT WE ARE LOOKING FOR /h3 ul libDegree: /b BSC/MSC Degree in Business Economics/Marketing or Engineering. /li libLanguage: /b Italian: native proficiency; English: full professional proficiency (written and spoken). /li libTechnical / Specific Skills: /b ul liKnowledge of one database query language between MySQL, SQL/Server, PL/SQL. /li liStrong problem‑solving mindset and attention to detail. /li liGood communication and teamwork skills. /li liCuriosity, proactivity, and willingness to learn. /li /ul /li /ul /p #J-18808-Ljbffr