Job DescriptionAt Avio Aero, a GE Aerospace company, we invent the future of flight, lift people up, and bring them home safely. We are a world-leading provider specializing in the design, production, and maintenance of components and propulsion systems for both civil and military aviation. Respect for people is core to our culture and part of our commitment to FLIGHT DECK, GE Aerospace's proprietary lean operating model. We attract, develop, and retain industry‐leading talent and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of Avio Aero, their work isn't just a job, it's their passion and purpose. We were meant to fly.
The Customer Quality Engineer is the main Avio Aero Product Quality point of contact for an external Customer cluster; is responsible to drive the flowdown of Customer's requirements through the Avio Aero organization, leveraging knowledge and understanding of the Customers contracts and requirements and comprehensive understanding of what drives impact for the Customers. In this role you will also operate as operational support to make sure Customer's quality requirements are flowed down and understood within the CoEs.
Essential responsibilities
Review applicable Customer Quality requirements during the preliminary offer to Customer and ensure proper flow-down within all Avio Aero sites
Join WOR/MOR program meeting, lead Program Quality KPIs to control industrialization of the program and elevate issues
Collect PPAP deliverables as applicable
Provide Quality Deliverables during the Phase/Gate NPI approach, attend to program Gate
Participate in the design phase, review and approve preliminary drawing according to the CPD process
Plan and lead approval of VT/SPS and QNs pending on the program in agreement with the internal and external team
Analyze quality data to identify needs and opportunities for quality improvement and lead the implementation of improvement plans
Together with Design and Manufacturing, establish a Manufacturing Process that meets design requirements at the start of production, with focus on producibility and design change. You will escalre producibility issues to define proper manufacturing or design corrective action
Interface with Customer, partner companies and company function in a proactive and timely manner to define and manage Program Quality risks
Customers main point of contact for Quality escapes.
Robust Root Cause & Corrective Actions (RCCA) deployment
Support Customer Visits/Meetings and periodical visit at Customer's facility if needed
Knowledge and application of the Return to Vendor (RTV) process
Communicate across the function in area of expertise
Qualification/Requirements
Master's Degree in Engineering (Mechanical/Aerospace are preferred) from an accredited university or college
Previous experience in similar role, preferred in Aeronautical manufacturing company
Background in Quality and/or Engineering and/or Program Management and/or manufacturing
Ability to lead complex problems, escalations and problem solving
Availability to travel internationally to meet customers/shops as needed
Proficiency in Italian and English, both written and oral
Work Visa, in accordance with local regulation, is required
Desired Characteristics
Knowledge of GE quality system, including policies and procedures
knowledge of Aerospace Quality Standards
GE IT quality tools (Score Applications) knowledge
Know-how in APQP/AS13100 and LEAN principles and methods
Knowledge of problem solving / improvement tools (e.g. Six Sigma, FLIGHT DECK, etc.)
Strong oral and written communication skills
Strong interpersonal and leadership skills
Ability to communicate clearly and well with external Customers and internally in the Organization
Strong influencing skills in a global environment
Effective problem identification and solution skills
Ability to manage multiple priorities under tight deadlines
A previous experience in a Customer facing role is preferred
A previous experience in Operations or Engineering is preferred
What We OfferSmart working and work life-balanceAvio Aero, when possible, promotes smart work in hybrid mode, and encourages a good, healthy and satisfying work-life balance. We value our employees' wellbeing; hence we offer a variety of improvement programs aimed to preserve anyone's psychological safety and daily needs.
Total RewardsAt Avio Aero, we understand the importance of Total Rewards. As a new joiner to Avio Aero we are pleased to offer the following Welcome Agevolazioni Plan.
Performance related bonuses and local bonus scheme
Flexible benefits platform
Life and injury insurance
Private medical cover
Employee assistant program
Employee special awards (service and recognition)
Local special agreements and discounts
English and languages training for you and one member of your family
Technical, Leadership and development trainings
Inclusion & DiversityAvio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintain an inclusive and diverse environment. Every employment decision is taken regardless to national or ethnic origin, religion, sexual orientation, gender identity or expression, age, disability, etc. We are not all the same. Just be Yourself @AvioAero!
Additional InformationRelocation Assistance Provided: No
#J-18808-Ljbffr