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(Senior) Customer Success Manager Italy, Brescia
Client:
Location:
Job Category:
Other
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EU work permit required:
Yes
Job Reference:
314757662264367513633718
Job Views:
2
Posted:
26.05.2025
Expiry Date:
10.07.2025
Job Description:
Your mission
* You are responsible for our Italian customers and handle all communication .
* You will introduce innovative payment processes for car dealer groups and other industries.
* You are responsible for training operational managers (remotely/on-site) on our product usage .
* You identify potential "stumbling blocks" in the onboarding projects and work to eliminate them in coordination with customers and colleagues.
* You are in charge of upgrading our solutions for existing clients.
* Through close contact with customers, you help to improve our products and processes .
Your profile
* You have at least 5 years of experience in digital (multi) project management, preferably with proven successful projects.
* You work in a structured and organized manner, even under stress: you can manage multiple tasks simultaneously.
* You communicate clearly and confidently at C-level, even in tense situations.
* You are willing to travel to customer sites.
* You are native or bilingual in Italian, fluent in business English, and eager to work in a fast-paced environment.
* Experience in automotive or software sectors is a plus but not required.
Why us?
* Be part of one of Europe's most exciting FinTech scale-ups.
* Benefit from extensive training and development opportunities to enhance your skills.
* Join an open and transparent corporate culture where your ideas are valued.
* Possibility to work from home.
* Enjoy monthly team events focused on team spirit and fun.
About Us
We, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. Since 2018, we have developed bezahl.de, the first all-in-one digital payment platform for automotive trade, streamlining payment processes and enabling car dealership groups to offer fully digital payment options, including large sums.
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