Join to apply for the Planner role at ASSA ABLOY Group. Assa Abloy Entrance Systems Italia is seeking a planner to support the organization in scheduling assistance interventions and coordinating field technicians' activities. Service activities are fundamental to the company's business model to meet customer needs and generate profit. Therefore, efficiency and the ability to manage clients and technicians are essential elements of this role. Main Responsibilities: Receiving assistance calls and recording them in the system (or taking charge if the call is already open); Planning and managing interventions (technicians or third-party suppliers, with order issuance); Managing orders: overseeing order handling during the scheduling of material delivery to the customer or warehouse; Managing necessary administrative and safety documentation to complete interventions; Potentially managing lifting equipment rentals and processing purchase orders; Verifying potential risk situations and communicating them to technicians; Reporting activities based on the closure report from internal and external technicians; Forecasting weekly/monthly activities. Personal Characteristics: Natural leadership based on values and good communication skills; Ability to work in a team; Results-oriented and operational efficiency focus; Curiosity and openness to change; Management skills; Basic technical knowledge in mechanics and electronics; Knowledge of service activities. Requirements: Previous work experience in the service sector; Basic knowledge of IT systems; Basic knowledge of the English language; Own transportation. About the Company: Assa Abloy Entrance Systems Italy, based in Carugate (MI), is part of a multinational group listed on the Stockholm Stock Exchange, with about 65,000 employees worldwide and over €13 billion in revenue. The company employs approximately 120 workers and operates in entrance automation, providing automatic pedestrian doors, industrial doors, and loading bays to end users, manufacturers, locksmiths, and interacts with architects, retail chains, and logistics. In Italy, it has about 3,000 active clients and generates over €30 million in revenue, about 40% from post-sales technical assistance. The company environment is young and dynamic, capable of attracting talent and encouraging personal and professional growth. Additional Information: Seniority level: Entry level Employment type: Full-time Job function: Production, Manufacturing, and Engineering Industries: Wholesale Building Materials Referrals increase your chances of interviewing at ASSA ABLOY Group by 2x. J-18808-Ljbffr