PpbLocation: /b Lisbon, Portugal /p pbEmployment Type: /b On-site /p pbStart Date: /b 8 January 2026 /p h3Position Overview /h3 pWe are seeking a bCustomer Service Specialist fluent in German and English /b to support clients using our products and services. The successful candidate will assist customers with inquiries related to digital marketing, online presence, and website design tools. /p pThis role requires strong communication skills, a genuine interest in digital marketing/web design, and the ability to deliver high-quality support in a dynamic, customer-focused environment. /p h3Work Schedule /h3 pbMonday to Friday 06:00 to 22:00 (Rotational Shifts) /b /p pTwo consecutive days off: bSaturday and Sunday /b /p pbUber reimbursement up to 25 /b per day for early shifts starting at 06:00 to support commuting. /p pbOn-site presence in Lisbon is required. /b /p h3Compensation Package /h3 ul libCompetitive base salary /b + Performance bonus /li liShared accommodation provided /li liMeal allowance per working day /li /ul h3Candidate Requirements (Mandatory) /h3 ul liExperience or solid knowledge in digital marketing and/or web design /li liEnthusiastic and passionate about the digital/web environment /li liFluent in German and proficient in English /li liStrong problem‑solving skills and customer‑service orientation /li liComfortable working in rotating shifts within daytime hours /li /ul h3Key Responsibilities /h3 ul liProvide customer support for clients through multiple communication channels. /li liAssist users with website creation tools, digital marketing features, and account‑related inquiries. /li liTroubleshoot issues related to website setup, functionality, and optimization. /li liGuide customers in best practices regarding web presence and digital marketing strategy. /li liEnsure accurate documentation of cases and adherence to internal processes. /li liCollaborate with internal teams for escalations and product improvements. /li liMaintain a high level of knowledge about platform features and updates. /li /ul h3Why Join the Team /h3 ul liOpportunity to work in a creative, tech‑driven environment. /li liExposure to digital marketing and web design industries. /li liCompetitive salary + performance incentives. /li liWeekends free (Saturday Sunday off). /li liSupport for commuting during early shifts. /li /ul /p #J-18808-Ljbffr