Your tasks:
1. You are responsible for establishing a uniform standard for project portfolio management for all national and international CCM programs/projects.
2. You will develop and implement standardized project management tools and methods.
3. You will also manage, coordinate and prioritize international projects and ensure efficient capacity planning.
4. You will act as an interface to project/program boards and report regularly to CCM management/C-level.
Your contribution:
With your overview of national and cross-country projects and initiatives, including cost-benefit, you ensure our strategic approach to project portfolio planning.
Your environment:
Customer Care Management is an international matrix organization in which you work together with colleagues from France, Germany, Italy, and Poland.
Your freedom:
If you like flat hierarchies and an international environment, you've come to the right place. We are in the middle of a transformation process that you can help shape.
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