Job Title: Team Lead for Dining Services
Job Description
We are seeking a highly skilled and experienced team lead to join our dining services team. As an assistant manager, you will be responsible for overseeing the daily operations of our dining room, including managing staff, coordinating logistics, and ensuring exceptional customer service.
Key Responsibilities:
* Manage the daily operations of the dining room, including staff supervision and coordination of events
* Ensure high-quality customer service by addressing customer concerns and resolving issues in a timely manner
* Optimize sales through upselling techniques and menu recommendations
* Generate reports on restaurant KPIs to inform business decisions
Required Skills and Qualifications
To be successful in this role, you will need to possess excellent leadership skills, strong communication abilities, and a passion for delivering exceptional customer experiences. You should also have:
* At least 5 years of experience in the hospitality industry
* Excellent English language skills (B2 level or higher)
* Able to work variable shifts, including weekends and holidays
Benefits
As a valued member of our team, you can expect a competitive salary, plus benefits that include:
* Bonus structure tied to sales performance
Others
In addition to the above, we offer a dynamic and supportive work environment, where you can grow and develop your skills as a professional. If you're passionate about delivering exceptional customer experiences and leading a team to success, we encourage you to apply.