Stock Controller - Marc Jacobs - Serravalle
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Ambassador to join the team based in Serravalle.
As the Stock Controller for the Marc Jacobs Store in Marne-La-Valle, your role is to maintain and operate an efficient stock room enabling the sales team to maximise profitable sales. Acting as a Brand Ambassador, stock must be organised, managed and controlled to ensure the luxury quality of Marc Jacobs products is maintained and stock loss is minimised.
Job responsibilities
Brand Ambassador
* Excite and install passion and pride for the brand.
* Embody the brand image for customers and the store team and have a strong understanding of the brand DNA.
* Lead by example and demonstrate role model behaviour that is always representative of the brand adhering to the dress codes and appearance guidelines.
General Store VM / Client Management
* Reflect the visual merchandising guidelines promoting the brand image.
* Enhance customer service standards in store to ensure the best client journey.
Sales / Business Monitoring
* Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand.
* Build and maintain a relationship with them.
* Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets.
* Process the sale in a confident and professional manner.
* Gather the client’s CRM details to enlarge your client book.
* Drive your product knowledge by keeping up to date with fashion trends.
* Update yourself on all product lines through research.
* Ensure all Company policies and procedures are attended.
* Support control and management of stock.
Team Management / Back Office
* Work with the sales team to maximise sales and ensure efficiency
* Ensure all Company policies and procedures are adhered to
* Ensure CITES requests are completed for all exotic products
* Monitor stationary stock levels and place orders to ensure supplies don’t run out.
Profile
* Education: to A Levels or above
* Experience: minimum of 2 years’ experience in sales and stock control in a fashion environment, preferably luxury
* Good team player and ability to work alone with high levels of motivation
* A passion for stock management
* Excellent at working and delivering against deadlines and the ability to work under pressure
* Ability to prioritise and be able to multi task
* Ability to establish a proactive approach in tackling issues and seek to identify and implement solutions
* Proactive and positive in approach
* Able to communicate effectively with all internal and external team
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