Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you
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Passionate for fashion and a fast-paced Jet Set environment, our Cashiers are Jet Set Ambassadors, representing the vision of Michael, Our Ambassadors are empowered to deliver an elevated customer experience with exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy and optimism.
Major Responsibilities include but are not limited to:
People
- Ensure image and grooming standards are aligned with the brand policy
- Practice and role model the company behaviors, ensuring effective use of the
behavior toolkit
- A charismatic, people focused professional who enjoys working as part of a large
team to deliver an exceptional Jet Set Experience
Service
- Provide the highest level of Jet Set Experience to the Michael Kors customer, by
greeting each customer and approaching the last steps of the customer's
purchase in a warm and friendly manner.
- Respond to customer questions and concerns quickly and effectively as well as ensuring customer satisfaction.
- Maintain client communication as a Jet Set Ambassador through utilizing all
available clientelling Apps and tools
- Proactively manage the CRM database.
Sales
- Use of Product Knowledge packs to become a Selling Expert to advise our
customers with passion and confidence
- Understand business results and opportunities to drive sales
Operations
- Ensure loss prevention and H&S guidelines are properly followed
- Ensure VM standards are executed following the guidelines
- Ensure the stock is neat, clean and all items are properly stocked
- Ensure deliveries and transfers are properly processed
Job Requirements:
- Excitement and enthusiasm to work in fast paced retail environment
- Capability and desire to collaborate and inspire all fellow team players working
together to achieve results
- Technology proficient, knowledge and use of leveraging technology to drive sales
and customer experience
- Fluent English preferable and strong communication skills
We are an Equal Opportunity Employer M/D/F/V
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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V