Ph3Assistant Reception Manager | Season 2026 | Grand Hotel Timeo, a Belmond Hotel /h3 pIn the role of Assistant Reception Manager at Grand Hotel Timeo, a Belmond Hotel, you will be a key leader within our Front Office department. You will support the Reception Manager in guiding the team, ensuring seamless daily operations, and upholding the highest standards of guest service from arrival to departure. If you are a dedicated hospitality professional ready to take the next step in leadership, this is your moment. /p h3Primary Responsibilities /h3 ul liSupervise the daily operations of the Front Desk, including check‑in, check‑out, and guest services. /li liTrain, mentor, and motivate the Front Desk Agents and operational team. /li liAssist with staff scheduling and performance management. /li liHandle escalated guest inquiries and resolve any issues or complaints with professionalism and empathy. /li liOversee VIP guest arrivals, ensuring all special requests are met. /li liAct as Manager on Duty for the hotel as required. /li liCollaborate with other departments (Housekeeping, FB, Concierge) to ensure a cohesive guest experience. /li /ul h3Requirements /h3 ul liSignificant experience in a Front Office supervisory or junior management role within a 5‑star luxury hotel. /li liStrong leadership, coaching, and interpersonal skills. /li liIn‑depth knowledge of hotel Property Management Systems (PMS). /li liExceptional problem‑solving skills and the ability to remain calm under pressure. /li liFluent in Italian and English (both written and spoken); additional languages are a strong advantage. /li liImpeccable personal presentation and a passion for delivering outstanding service. /li /ul h3Benefits /h3 pWhat We Offer: /p ul liContratto stagionale in linea con il "C.C.N.L. Settore Turismo - Federalberghi." /li liCorporate Welfare provided. /li liTeam social events. /li liMeals provided at our staff canteen during working hours. /li liA unique opportunity to gain experience in a world‑class luxury environment. /li liParticipation in the hotel's training and development programs. /li /ul h3About Us /h3 pGrand Hotel Timeo, a Belmond Hotel, is a storied Sicilian hideaway in the heart of Taormina. Adjacent to the ancient Greek Theatre, its views span majestic Mount Etna and Naxos Bay. Since the mid‑1800s, this exclusive enclave away from the crowds has proved irresistible to discerning visitors, from celebrated writers such as DH Lawrence to Hollywood icons. Today, it is the perfect setting for memorable stays, enhanced by a wide array of experiences including Michelin‑starred dining and exclusive concierge bookings. /p pThe Belmond LVMH Familybr/Belmond is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history‑rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience. /p /p #J-18808-Ljbffr