Join one of the world's most trusted logistics and courier brands in Greece.
Italian-speaking Logistics Specialist
Join one of the world's most trusted logistics and courier brands.
Location: Piraeus
Monthly Salary: €1,100 + up to €100 Transportation Premio
The productivity bonus is up to 15% of your gross salary, subject to target achievement.
Salary increase to €1,150 after 3 years
Schedule: Monday to Friday, 08:00–21:00 (rotational)
Interview Deadline: |Training Date:
Relocation Packages (Choose your plan)
All expenses covered: flight, hotel stay, and real estate agency fee.
€250 relocation allowance + agency fee (perfect if you already have housing).
About the Project
Step into the world of global logistics excellence. You'll represent a leading international courier company operating in 220+ countries and territories, delivering fast, reliable, and innovative shipping solutions. Whether it's express deliveries, real-time tracking, or helping businesses move goods efficiently, you'll be at the heart of it all — connecting people and possibilities.
Daily Responsibilities
- Handle customer inquiries about pickups, deliveries, and shipment tracking (basic and complex).
- Support billing, invoice, and claims requests with empathy and precision.
- Guide customers through account setup and onboarding steps.
- Assist with technical issues related to company systems.
- Address service feature questions, complaints, and pricing inquiries.
- Ensure all cases are managed in line with company procedures, quality standards, and performance KPIs.
You'll work with a supportive Supervisor for escalations and procedural questions — because teamwork and learning never stop here.
What Makes This Role Stand Out
Fully Paid Training – 14 working days to set you up for success.
1-week nesting period post-training to build confidence before live calls.
Performance-based growth – upskilling opportunities to handle advanced cases.
Certification required before going live – ensuring top-notch service quality.
Monthly coaching and scorecard tracking – your performance and progress truly matter.
Part-time options available for work-life flexibility.
What We're Looking For
- Italian (C1) and English (B2) fluency.
- Strong communication skills with a customer-first mindset.
- Ability to multitask, stay organized, and adapt to fast-paced environments.
- Comfort with technology and digital systems.
- A positive attitude and commitment to continuous improvement.
Benefits & Perks
We make your relocation and work-life experience seamless:
Equipment & Connectivity Support
- Company-provided PC with multiple screens
- Mobile internet router supplied during onboarding (ideal if you are temporarily in a hotel or without a fixed connection)
Plus:
- Comprehensive health insurance and employee discounts.
- Professional growth within a world-leading, innovative company.
- Free online Greek language courses to enhance your cultural experience.
- Modern, inclusive workspace with break areas and relaxation zones.
- Community events & social initiatives – be part of something meaningful.
- Proudly certified as a Great Place to Work for diversity, inclusion, and employee engagement.
Hiring Process
Submit your application.
Take a short language proficiency test (Italian & English).
Complete interview rounds with the hiring team.
Ready to Move Forward?
Join a company that's not just delivering parcels but delivering careers, connections, and possibilities.
Apply today and start your next professional journey with a global logistics leader.
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