We are looking for a Back Office Assistant for our store. Through the passion for the brand and professionalism he/she will be responsible for effectively and efficiently managing all aspects of the store’s administrative, analytical and accounting activities.
He/she will act as a reference point for the store and the Finance office in terms of transactions’ accuracy and discrepancies’ checks. He/she will also facilitate procedures and communications between the store’s Cash Team and the company’s Finance and Accounting Offices.
Key Accountabilities
1. Process and report the daily banking and cash closure from the previous business day to the store management team and Finance office
2. Check and ensure transactions’ accuracy
3. Inform Finance/Accounting Teams on any discrepancy
4. Take care of store deposits and reconciliations
5. Update “end of day” reports and monthly reports, ensuring balance between “open” and “closed” clients
6. Monitor and ensure the correct management of all store credits
7. Supervise distant sales and guarantee the orders forms are correctly filled in. He/she also verifies that all the bank and personal details are correct, in order to avoid that payments get blocked
8. Act as a reference point for any delivery and order issue: liaise with couriers, conduct investigations and ensure refunds when needed
9. Being able to manage Daigou remotely
10. Ensure all sales to buyers are included in the store Team Sales pool
11. Be the store expert for Jasper and SAP systems for all accounting reports and activities
12. Train Cashiers on national and local legislations and company’s accounting/financial policies
13. Prepare and update weekly/monthly sales staff KPIs reports
14. Complete any other administrative tasks as required by the Store Management team
15. Support the store management in planning the team rotation
16. Collaborate with different internal and external stakeholders (Store Management, Corporate Offices, Providers, etc.)
Key Requirements
17. Highly committed to Gucci brand and strong motivation for a store-based role
18. Strong attention to details
19. Willing to work with people with patience, empathy and adaptability
20. Team player and hard-working approach
21. Excellent organization and communication skills
22. Strong analytical skills and problem-solving mindset
23. Good command of Microsoft Office package (knowledge of Jasper and SAP will be considered as a plus)
24. Accounting educational background is preferred
25. Fluent in Italian and English