A leading retailer is seeking an ITSM Lead in Italy, Piemonte. This role emphasizes IT Event Management and Monitoring to enhance service reliability and operational excellence. You will design event management frameworks, develop monitoring policies, and lead Agile squads to integrate these strategies. The ideal candidate has experience with ITSM, ITIL practices, and monitoring tools such as Splunk. Benefits include an annual bonus scheme, generous holiday, and private medical insurance.#J-18808-Ljbffr